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Bupa
Bupa
Sponzor vizuma za kvalificirane delavceHrana in pijačaSvetovanjeZavarovanje
Bupa je globalno zdravstveno podjetje, ki posameznikom, družinam, podjetjem in stanovalcem ustanov za oskrbo zagotavlja zdravstveno zavarovanje, naročniške storitve, zasebno zdravstveno varstvo, zobozdravstvene storitve in domove za oskrbo. Njena ponudba v Združenem kraljestvu vključuje prilagodljive zavarovalne načrte, obiske pri osebnem zdravniku s plačilom glede na uporabo, ciljno usmerjene zdravstvene preglede in zobozdravstveno zdravljenje prek Bupa Dental Care. Bupa podpira tudi duševno zdravje ter na spletu objavlja praktične zdravstvene informacije in vire. Z veliko mednarodno delovno silo in širokim delovanjem na področju zdravstva Bupa ponuja različne poklicne priložnosti na področjih zavarovanja, kliničnih storitev, oskrbe, tehnologije in korporativnih funkcij.
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Delovna mesta v podjetju

Reception Administrator

Welcome customers and manage appointments, records, payments and enquiries at Bupa’s Guildford health centre. Provide administrative support to clinical teams and help deliver a smooth customer experience.

GBZdruženo kraljestvo
27.900 £ / leto
Na lokacijiPolni delovni časSrednja ravenSeniorZahtevani Jezik: angleščinaAdministracija

Opis

  • Welcome customers and provide a professional, friendly experience from arrival to departure.
  • Handle incoming calls, emails and customer enquiries.
  • Administer appointments and bookings, including changes and cancellations in clinic systems.
  • Prepare customer documents and keep records accurate and up to date.
  • Process payments, invoices, credit notes and related financial administration.
  • Manage customer reports, results, correspondence and follow-ups within agreed timescales.
  • Keep reception and waiting areas clean, safe and welcoming.
  • Work with clinical colleagues to support customers and deliver excellent service.
  • Help maintain quality and compliance standards, support audits and follow health and safety procedures.

Zahteve

  • Experience in customer service, reception or administration.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Excellent organisation and the ability to prioritise in a busy setting.
  • Good IT skills, including experience with Microsoft Office.
  • Accuracy and close attention to detail.
  • Ability to work independently and collaboratively.
  • GCSE-level education or equivalent.
  • Medical terminology knowledge is an advantage but not essential.
  • Availability to work Monday to Friday, with occasional Saturdays potentially required.
  • Availability for flexible rotating shifts: 7:00 am–3:30 pm or 9:00 am–5:30 pm.

Ugodnosti

  • 25 days of annual leave, rising with length of service, with the option to buy or sell leave.
  • Bupa health insurance provided as a benefit in kind.
  • Enhanced pension plan and life insurance.
  • Access to health and wellbeing initiatives and benefits.
  • A guaranteed interview for disabled applicants who meet the minimum criteria.
  • Reasonable adjustments throughout the recruitment process.

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