MAG (Airports Group)
MAG (Airports Group)
MAG (Airports Group) मैनचेस्टर एयरपोर्ट और पूरे यूके में स्थित अन्य हवाई अड्डों का संचालन करता है। यह एयरपोर्ट प्रबंधन को यात्रियों पर केंद्रित यात्रा सेवाओं के साथ जोड़ता है। इसके संचालन में पार्किंग, एयरपोर्ट लाउंज, यात्रा सहायता, FastTrack और TimeSlot सुरक्षा सेवाएँ, तथा उड़ानों, पार्किंग और एयरपोर्ट होटलों की ऑनलाइन बुकिंग जैसी सुविधाएँ शामिल हैं। बड़ी संख्या में कर्मचारियों के साथ MAG यात्रा, लॉजिस्टिक्स और संबंधित परामर्श क्षेत्रों की विशेषज्ञता को एकजुट करके यात्रियों की आवाजाही और प्रमुख हवाई अड्डों के दैनिक संचालन में सहायता करता है।

Retail Operations Manager – Manchester Airport

Manage retail and commercial partnerships at Manchester Airport, helping improve passenger experience, revenue, product availability and operating standards.

विवरण

  • Support the management of Manchester Airport’s retail and commercial partners
  • Improve passenger experience, commercial performance, retail standards and operational efficiency
  • Develop strong working relationships across food and beverage, essential and specialist retail, and hospitality
  • Influence performance to grow revenue, maintain product availability and uphold consistent operational standards
  • Plan for seasonal changes, infrastructure developments and passenger demand
  • Keep retail operations effective and prepared for change

आवश्यकताएँ

  • Strong organisation, communication and problem-solving abilities
  • Experience managing stakeholder relationships and retail partnerships
  • Commercial awareness, including experience managing KPIs and performance
  • Ability to work under pressure in a fast-paced operational setting
  • Strong leadership, influencing and cross-functional collaboration skills
  • Experience with customer experience, audits and mystery shopping
  • Ability to analyse data and drive ongoing improvement
  • Strong IT skills and ability to handle competing priorities
  • Leadership capability
  • IT literacy
  • Regular early morning, late evening and weekend work to meet business needs

लाभ

  • Flexible company pension plan with contribution options of up to 10%, adjustable to personal needs
  • 24 days of annual leave plus bank holidays
  • Free parking
  • Subsidised public transport
  • A wide range of company discounts
  • Two volunteering days each year
  • Free virtual GP service available 24 hours a day, seven days a week
  • Care Concierge service

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