Liviniti एक स्वास्थ्य सेवा कंपनी और पास-थ्रू फार्मेसी बेनिफिट मैनेजर (PBM) है, जो नियोक्ताओं और स्वास्थ्य प्रणालियों को सेवाएं प्रदान करती है। इसका मॉडल पारदर्शी मूल्य निर्धारण, 100% रिबेट पास-थ्रू, एक निश्चित प्रशासनिक शुल्क और क्लेम तथा रिबेट संबंधी जानकारी तक पहुंच को जोड़ता है, ताकि ग्राहक प्रिस्क्रिप्शन दवाओं पर होने वाले खर्च को बेहतर ढंग से समझ और प्रबंधित कर सकें। Liviniti अनुकूलन योग्य फॉर्मुलरी और फार्मेसी नेटवर्क, क्लिनिकल कार्यक्रम तथा न्यूनतम शुद्ध लागत के आधार पर तैयार की गई पूर्व प्राधिकरण सेवाएं भी प्रदान करती है। इसके विशेष समाधानों में LivLite शामिल है, जो GLP-1 वजन घटाने वाली दवाओं के प्रबंधन में सहायता करता है। व्यवसाय-से-व्यवसाय सेवा, क्लिनिकल मूल्य और सदस्यों के समर्थन पर ध्यान केंद्रित करते हुए, Liviniti उन संगठनों के लिए फार्मेसी बेनिफिट समाधान विकसित करती है जो अपने स्वास्थ्य देखभाल खर्च पर अधिक पारदर्शिता और नियंत्रण चाहते हैं।
Implementation Coordinator (Remote, Louisiana)
Coordinate healthcare benefits implementations and client onboarding for Liviniti. Manage projects, claims setup, client relationships, and HIPAA-compliant delivery.
विवरण
- Transition new business to Liviniti accurately and on schedule
- Maintain customer satisfaction by partnering with client teams and engaging customers and consultants
- Deliver implementation projects successfully while building a strong foundation for ongoing client relationships
- Ensure project deliverables meet client service agreements and requirements
- Maintain service levels, timelines, deliverables, and client satisfaction targets
- Build client relationships through positive onboarding experiences
- Communicate client commitments and expectations to internal partners
- Maintain documentation, testing protocols, claims analyses, and knowledge of client technical and service specifications
- Monitor milestones and deliverables, escalate risks to stakeholders, and provide leadership with status updates
- Lead implementation activities, including documentation, reviews, customer approvals, site visits, and conference calls
- Resolve conflicts among internal and external partners
- Define implementation roles, responsibilities, and engagement procedures
- Manage projects in accordance with client service agreements and executed contracts
- Work across business units to ensure accurate claims adjudication setup and address continuing client needs
- Oversee an assigned book of business, including client trend management and strategic plan development and execution
- Understand client objectives, establish shared goals, and demonstrate program value
- Support core and extended client teams as implementations transition into business maintenance
- Report HIPAA violations to the Compliance Officer and/or Human Resources
आवश्यकताएँ
- Strong presentation skills
- Excellent negotiation abilities
- Intermediate or advanced proficiency with Microsoft Excel, Word, PowerPoint, Project, and Outlook
- Outstanding numerical, verbal, written, logical, and analytical abilities
- Excellent verbal and written communication skills
- Ability to build rapport and collaborate effectively with others
- Understanding of program performance and healthcare analytics
- Availability during core hours from 8:00 AM to 5:00 PM Central Time
- Flexibility to adjust working hours for meetings across all time zones
- Willingness to work extended hours, weekends, and holidays as industry demands require
- Ability to meet HIPAA obligations concerning Protected Health Information (PHI)
- Completion of required HIPAA training and demonstrated competency
लाभ
- Medical, dental, and vision insurance
- Disability and life insurance
- Employee assistance program
- Remote work options
- Generous paid time off
- Annual reviews and development plans
- Retirement plan with company match
- Immediate 100% vesting