Diebold Nixdorf
Diebold Nixdorf
Diebold Nixdorf बैंकों, खुदरा विक्रेताओं और किराना कारोबारों के लिए प्रौद्योगिकी विकसित करता है, जिससे उन्हें ग्राहक अनुभवों और रोज़मर्रा के संचालन को आधुनिक बनाने में मदद मिलती है। इसके पोर्टफोलियो में स्केलेबल, एआई-सक्षम समाधान, सहायता प्लेटफ़ॉर्म और सेवाएँ शामिल हैं, जिन्हें वित्तीय सेवाओं और खुदरा क्षेत्र में बदलती मांगों के अनुरूप तैयार किया गया है। कंपनी अधिक कुशल और पर्यावरण के प्रति जागरूक प्रौद्योगिकी के माध्यम से स्थिरता और वित्तीय सेवाओं तक व्यापक पहुँच पर भी ज़ोर देती है।

Field Service Technician, Remote in the United States

Install, troubleshoot, and repair banking and retail technology for Diebold Nixdorf. Provide on-site maintenance, software configuration, customer training, and service support.

विवरण

  • Install, troubleshoot, and maintain hardware and software, primarily at customer sites.
  • Carry out scheduled inspections, cleaning, preventive maintenance, and minor repairs across an assigned territory.
  • Check products for proper operation, resolve problems, or escalate them using established procedures.
  • Schedule service visits and complete the required paperwork.
  • Support customers to promote service satisfaction and understanding of product functions.
  • Diagnose hardware and software failures with diagnostic tools.
  • Repair hardware at the component level and adjust mechanical parts.
  • Configure and install relevant software.
  • Restock consumables as instructed.
  • Install, relocate, add, modify, and remove hardware and software products.
  • Train customers to use and operate installed hardware and software.
  • Take part in KPI initiatives, ongoing training, and special projects.

आवश्यकताएँ

  • Relevant education or equivalent professional experience.
  • At least 1–2 years of relevant field service experience, or an equivalent combination of education and experience.
  • Strong written and verbal communication skills.
  • A valid driver’s license and driving record that meets Diebold Nixdorf fleet requirements.

लाभ

  • Equal opportunity employer.
  • Workplace that values diversity.
  • On-the-job, classroom, and web-based training.

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