Diebold Nixdorf izstrādā tehnoloģijas bankām, mazumtirgotājiem un pārtikas preču tirgotājiem, palīdzot tiem modernizēt klientu pieredzi un ikdienas darbību. Uzņēmuma piedāvājumā ietilpst mērogojami risinājumi ar mākslīgā intelekta iespējām, atbalsta platformas un pakalpojumi, kas izstrādāti, lai reaģētu uz mainīgajām finanšu pakalpojumu un mazumtirdzniecības vajadzībām. Uzņēmums uzsver arī ilgtspēju un plašāku piekļuvi finanšu pakalpojumiem, izmantojot efektīvākas un videi draudzīgākas tehnoloģijas.
Field Service Technician, Remote in the United States
Install, troubleshoot, and repair banking and retail technology for Diebold Nixdorf. Provide on-site maintenance, software configuration, customer training, and service support.
Apraksts
- Install, troubleshoot, and maintain hardware and software, primarily at customer sites.
- Carry out scheduled inspections, cleaning, preventive maintenance, and minor repairs across an assigned territory.
- Check products for proper operation, resolve problems, or escalate them using established procedures.
- Schedule service visits and complete the required paperwork.
- Support customers to promote service satisfaction and understanding of product functions.
- Diagnose hardware and software failures with diagnostic tools.
- Repair hardware at the component level and adjust mechanical parts.
- Configure and install relevant software.
- Restock consumables as instructed.
- Install, relocate, add, modify, and remove hardware and software products.
- Train customers to use and operate installed hardware and software.
- Take part in KPI initiatives, ongoing training, and special projects.
Prasības
- Relevant education or equivalent professional experience.
- At least 1–2 years of relevant field service experience, or an equivalent combination of education and experience.
- Strong written and verbal communication skills.
- A valid driver’s license and driving record that meets Diebold Nixdorf fleet requirements.
Priekšrocības
- Equal opportunity employer.
- Workplace that values diversity.
- On-the-job, classroom, and web-based training.