Customer Support Agent (9-Month Contract)
Phorest Software
Support Phorest salon and medspa software customers by resolving technical and service queries. Troubleshoot issues, guide customers, and share feedback to help improve the product.
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HR One उन व्यवसायों को मानव संसाधन परामर्श, भर्ती और पेरोल सेवाएँ प्रदान करता है जिन्हें अपने कर्मचारी प्रबंधन कार्यों में सहायता की आवश्यकता होती है। इसकी सेवाओं में HR रणनीति और परियोजना सहायता, कर्मचारी पुस्तिका की समीक्षा, रोजगार अनुपालन संबंधी मार्गदर्शन, भर्ती और जॉब-बोर्ड सेवाएँ, कार्यबल प्रबंधन तथा एकीकृत नियुक्ति और ऑनबोर्डिंग शामिल हैं। HR One Payentry के माध्यम से सुरक्षित क्लाउड-आधारित पेरोल और समय-ट्रैकिंग समाधान भी प्रदान करता है, जिससे संगठन इन कार्यों को पूरी तरह आंतरिक रूप से संचालित किए बिना अपने मुख्य HR और पेरोल प्रक्रियाओं का प्रबंधन कर सकते हैं।
Business Development Manager - Hybrid in New York State
Drive lead generation and sales for HR One’s payroll, recruitment, and human resources consulting services. This hybrid, client-facing position involves travel across New York State.
विवरण
- Generate sales appointments through outbound calls to local businesses
- Deliver qualified leads for payroll, recruitment, and human resources consulting services
- Establish strong prospect relationships through personable, engaging communication
- Independently close sales opportunities while seeking support for unfamiliar situations
- Achieve or surpass sales quotas for HR consulting and payroll services
- Manage outbound calls, email correspondence, data entry, and opportunity tracking in Zoho CRM
- Maintain prospect lists and client communication throughout the sales cycle
- Address client questions and concerns about services, promotions, and pricing
- Assess prospect needs and explain product suitability, promotions, and pricing
- Turn inquiries into scheduled sales appointments
- Prepare reports that help the sales team monitor sales opportunities
- Follow up with inbound leads and prospects reached through cold calling
- Expand existing client relationships through service cross-selling, including payroll platform upgrades
- Build and retain knowledge of HR One’s complete product and service offering
- Deliver professional customer service to clients and strategic partners
- Adhere to company policies and operating procedures
- Travel regularly by car to locations throughout New York State
- Perform the role without direct supervisory responsibilities
आवश्यकताएँ
- Preferred: bachelor’s degree in marketing, business, or a related field; some college coursework is required
- At least one year of inside sales or retail sales experience
- Strong organizational, interpersonal, presentation, verbal, and written communication abilities
- Valid driver’s license and the ability to maintain it
- Availability to work additional hours when needed
- Ability to use a multi-line telephone, computer, printer, and photocopier
- Computer proficiency or the ability to learn Google Chrome, Zoom, GoToMeeting, Constant Contact, Zoho, Adobe, Stripe, Formstack, and Microsoft Office
- Sustained mental and visual focus for preparing and analyzing data and figures, performing accounting tasks, using a computer terminal, and completing extensive reading
- Ability to complete required physical activities, including kneeling, crouching, reaching, sitting, standing, pushing, pulling, lifting, fingering, grasping, talking, hearing, and repetitive motions
- Ability to occasionally exert up to 10 pounds of force
- Ability to work in an office and travel to client locations, with possible exposure to temperature changes and noise
लाभ
- Monday through Friday schedule
- Work hours from 8:00 a.m. to 5:00 p.m.
- Full-time position
- Equal employment opportunity commitment
- Reasonable accommodations for individuals with disabilities
- At-will employment relationship
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