Commit
Commit
Commit एक वैश्विक प्रौद्योगिकी सेवा कंपनी है, जो स्टार्टअप से लेकर बड़े उद्यमों तक के संगठनों के लिए कस्टम सॉफ़्टवेयर, IoT प्लेटफ़ॉर्म और एंड-टू-एंड समाधान प्रदान करती है। इसकी 700 से अधिक विशेषज्ञों वाली बहुविषयक टीम क्लाउड, जनरेटिव AI, सॉफ़्टवेयर इंजीनियरिंग, IoT, बिग डेटा, साइबर सुरक्षा और डेटा सेंटर माइग्रेशन जैसे क्षेत्रों में काम करती है। इज़राइल, संयुक्त राज्य अमेरिका, कनाडा, यूनाइटेड किंगडम और यूरोप में संचालन के साथ, Commit अपनी स्वामित्व वाली Flexible R&D पद्धति का उपयोग करके ग्राहकों को उच्च-गुणवत्ता वाले प्रौद्योगिकी उत्पाद विकसित करने में मदद करती है, साथ ही लागत दक्षता और बाज़ार में पहुँचने का समय बेहतर बनाती है।

Technical Support Engineer — Remote in the Philippines

Troubleshoot networking, infrastructure, and edge systems supporting real-time video streaming and AI workloads. Help keep cloud and hybrid deployments reliable through incident response, diagnostics, and automation.

विवरण

  • Lead troubleshooting and field diagnostics for networks, edge devices, infrastructure, and system integrations.
  • Trace system and network problems to their root causes, resolve them, and reduce the risk of repeat incidents.
  • Keep network and infrastructure environments secure, scalable, and reliable across cloud and hybrid deployments.
  • Deploy, configure, and maintain servers, virtual machines, operating systems, storage, and related infrastructure.
  • Maintain routers, switches, firewalls, VPNs, load balancing, and WAN connections.
  • Track system and network performance, respond to incidents, and support high availability for real-time video streaming and AI workloads.
  • Work with Engineering, QA, and Product to report defects, verify fixes, and strengthen platform reliability.
  • Organize tests of new hardware and software in realistic, production-like environments.
  • Build scripts, tools, and automation that improve diagnostics, monitoring, and support processes.
  • Write and maintain technical documentation, investigation records, and internal knowledge resources.

आवश्यकताएँ

  • 1–3 years in technical support, systems engineering, networking, or IT operations.
  • Basic knowledge of networking concepts and protocols, including TCP/IP, DNS, DHCP, VLANs, NAT, TLS, Ethernet, and PoE.
  • Ability to troubleshoot live technical issues with urgency, a structured approach, and sound judgment.
  • Strong analytical skills and clear documentation habits.
  • Willingness and ability to learn technologies across networking, infrastructure, and edge systems.
  • Experience with IP camera systems, video platforms, or edge-connected devices is a plus.
  • Familiarity with Linux environments is a plus.
  • Some scripting or automation experience, such as Python, is a plus.

लाभ

  • Evening and late-night shifts qualify for shift-differential pay.

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