State Street institutsional investorlar uchun investitsiyalarni boshqarish va investitsiyalarga xizmat ko‘rsatish yechimlarini taqdim etuvchi global moliyaviy xizmatlar kompaniyasidir. Uning xizmatlari qatoriga aktivlarni boshqarish, kastodianlik xizmatlari va investitsion tadqiqotlar kiradi; bu yo‘nalishlar moliya, moliyaviy texnologiyalar va bank ishi sohalaridagi tajriba bilan qo‘llab-quvvatlanadi. Kompaniya ma’lumotlar, tahliliy xulosalar va operatsion imkoniyatlar orqali mijozlarga murakkab investitsiya faoliyatini boshqarish, samaradorlikni oshirish hamda moliyaviy qarorlar qabul qilishni qo‘llab-quvvatlashga yordam berishga e’tibor qaratadi.
Senior ServiceNow CMDB and IT Asset Management Specialist - State Street, Krakow Onsite
Manage ServiceNow CMDB configuration items, IT assets, and data quality for State Street’s financial services operations. Support ITIL-aligned CMDB, Discovery, Service Mapping, integrations, and regulatory initiatives.
Tavsif
- Manage the full lifecycle of Configuration Items (CIs) and IT assets in the ServiceNow CMDB, maintaining accurate, complete, and consistent data.
- Partner with ServiceNow developers, solution architects, and integration teams to maintain reliable data exchanges between the CMDB, discovery tools, and external systems.
- Track, assess, and report CMDB health indicators such as completeness, correctness, and compliance, leading remediation when issues arise.
- Support ServiceNow Discovery, Service Mapping, and integrations that automate accurate CI and asset data population.
- Maintain CMDB processes and data in line with audit, risk, security, and regulatory obligations.
- Contribute to CMDB, Foundation Data, and CSDM programs in collaboration with architects, developers, platform owners, and service teams across the organization.
Talablar
- Demonstrated hands-on expertise with ServiceNow CMDB, including CI classes, relationships, reconciliation, and normalization.
- Experience supporting IT Asset Management (ITAM) and Configuration Management processes based on ITIL standards.
- Strong analytical and problem-solving capability, with an emphasis on data quality and process improvement.
- Working knowledge of ServiceNow Discovery and system integrations, including APIs, data imports, and third-party tools.
- At least 8–10 years of relevant experience in ServiceNow, CMDB, IT Asset Management, or related ITSM functions.
- ServiceNow Certified System Administrator (CSA) certification and additional ServiceNow certifications are preferred.
- ITIL v3 or v4 certification and advanced knowledge of ITIL practices are advantageous.
- Familiarity with cloud platforms, hybrid infrastructure, and modern IT operations models.
Imtiyozlar
- Permanent employment contract starting on the first day.
- Extra leave, including a birthday day off and additional days off after the third and fifth work anniversaries.
- Gold medical coverage for employees and their families, including partners and children.
- Premium life insurance and a private pension plan.
- Access to soft-skills training, technical workshops, language courses, and development programs.
- Opportunities to volunteer through company initiatives, employee networks, or organizations of your choice.
- A range of well-being programs.
- Additional benefits may vary according to the role’s seniority.
- Discretionary annual awards based on performance.
- Inclusive opportunities for professional development.
- Support for flexible work-life arrangements.
- Paid volunteer days.
- Active employee networks.