Everbridge
Everbridge
Everbridge tashkilotlarga izdan chiqaruvchi hodisalarga tayyorlanish, ularga javob berish va ularning oqibatlaridan tiklanishda yordam beradigan muhim hodisalarni boshqarish texnologiyalarini ishlab chiqadi. Integratsiyalashgan Everbridge 360™ platformasi xavf-xatarlar haqidagi ma’lumotlar, ommaviy xabarnoma, inqirozni boshqarish va jamoatchilikni ogohlantirish imkoniyatlarini birlashtirib, xodimlar xavfsizligi, aktivlarni himoya qilish va biznes uzluksizligini qo‘llab-quvvatlaydi. Everbridge sog‘liqni saqlash, moliyaviy xizmatlar, texnologiya, telekommunikatsiyalar, energetika, logistika, konsalting va davlat boshqaruvi kabi sohalarda butun dunyo bo‘ylab 6 500 dan ortiq mijozga xizmat ko‘rsatadi.

Remote Associate Account Manager — Everbridge

Manage and grow Everbridge enterprise accounts for its critical event management software, focusing on renewals, product adoption, and expansion. Build customer relationships and track account activity in Salesforce.

Tavsif

  • Build customer relationships by understanding needs, business requirements, and expectations
  • Find expansion opportunities and partner with sales colleagues to develop additional product and service business
  • Increase customer use of products and services through professional services
  • Track customer environments and recommend alternative products or services where they address customer needs
  • Review product usage and support case activity to identify and address adoption risks
  • Serve as an escalation contact for Technical Support on customer issues
  • Arrange recurring customer success reviews
  • Share best practices to help customers get more value from products and services
  • Develop expertise in the assigned industry-focused customer group
  • Maintain in-depth knowledge of Everbridge products
  • Understand customers’ business strategies and operations
  • Use Salesforce CRM consistently and effectively
  • Achieve renewal and account growth targets and monthly KPIs
  • Retain and expand existing accounts while supporting successful deployment of Everbridge’s xMatters suite
  • Manage accounts proactively by phone, email, and Zoom

Talablar

  • Bachelor of Science or Arts in a relevant discipline, or equivalent applicable experience
  • At least 1–3 years of successful experience in sales, account management, sales engineering, or a related field
  • Documented record of meeting and exceeding sales quotas
  • Ability to promote and sustain customer satisfaction
  • Strong work ethic and ability to work independently and collaboratively
  • Strong presentation, organization, and planning skills
  • Excellent spoken and written communication
  • Sound technical aptitude
  • Self-motivated and energetic approach
  • Ability to perform in a fast-paced, results-driven environment

Imtiyozlar

  • Healthcare coverage
  • Dental coverage
  • Parental planning support
  • Mental health support
  • Disability income coverage
  • Life and accidental death and dismemberment insurance
  • 401(k) plan with employer match
  • Paid time off
  • Fitness reimbursement

O‘xshash ish o‘rinlari