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Qualfon
Qualfon
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Qualfon provides customer engagement services, including contact center operations, digital marketing, data analytics, and fulfillment. Its work spans marketing, logistics, and healthcare, combining customer-facing support with back-office services. The company’s teams help organizations manage customer interactions and support loyalty and satisfaction. Qualfon’s hiring spans a large workforce, though specific roles and locations vary.
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Hybrid Payroll Manager - Qualfon

Lead multi-state U.S. payroll, compliance, vendor relationships, and a team of payroll specialists. Improve accuracy and streamline processes for Qualfon’s high-volume workforce.

USAmerika Qo‘shma ShtatlariMIMichiganGibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaIsh haqi hisoblash

Tavsif

  • Direct end-to-end payroll operations in compliance with federal, state, and local laws, including wage and hour rules and FLSA requirements.
  • Handle payroll questions and resolve issues.
  • Review payroll journal entries, reconciliations, and variance analyses.
  • Respond to internal and external audit requests, prepare ad hoc reports, and complete routine reconciliations.
  • Manage relationships with payroll vendors and third-party providers, including ADP.
  • Audit payroll and timekeeping, manage reconciliations and tax filings, and oversee year-end work such as W-2 preparation and regulatory reporting.
  • Advise stakeholders across the Person Office, Benefits, Finance, and Operations on payroll matters.
  • Create, document, and maintain payroll procedures and internal controls.
  • Standardize and improve U.S. payroll through automation, simpler processes, and self-service options.
  • Coordinate and lead employee training for orientation and process adoption.
  • Apply digital tools, analytics, and reporting to improve payroll efficiency, accuracy, scalability, and employee experience.
  • Lead, coach, and develop Payroll Specialists.
  • Resolve tax and payroll reconciliation issues with ADP Tax Services, tax authorities, accounting, and ADP support.
  • Prepare and process annual escheatments for state entities.

Talablar

  • At least five years managing payroll, including direct people leadership.
  • Extensive multi-state payroll experience, with strong knowledge of California and Pennsylvania regulations.
  • Advanced proficiency with Microsoft Excel and Microsoft Office applications.
  • Thorough knowledge of federal, state, and local tax jurisdictions, wage and hour laws, and FLSA requirements.
  • Hands-on experience using UKG timekeeping systems.
  • Experience with ADP SmartCompliance and post-payroll services.
  • Ability to work effectively in a fast-paced, high-turnover setting and support employees with varying skill levels.
  • At least five years of Canadian and Quebec payroll experience preferred.
  • Payroll implementation experience desired.
  • Experience with SAP Employee Central Payroll (ECP) and/or SAP S/4HANA Payroll desired.
  • Certified Payroll Professional (CPP) certification preferred.
  • Ability to sit for extended periods at a computer workstation.
  • Frequent use of hands and fingers to operate a keyboard, mouse, and other office equipment.
  • Ability to view and read information on a computer screen for extended periods.
  • Occasional standing, walking, bending, and reaching in an office setting.
  • Ability to communicate effectively in person, by phone, and electronically.

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