easybill GmbH
easybill GmbH
11 – 50 Xodimlar
B2BElektron tijoratSaaS
easybill GmbH — 2007-yilda tashkil etilgan, frilanserlar, kichik bizneslar va onlayn chakana savdo bilan shug‘ullanuvchilar uchun bulutli hisob-faktura va hujjatlarni boshqarish dasturlarini ishlab chiquvchi Germaniyaning SaaS kompaniyasi. Uning platformasi elektron hisob-fakturalar, hisob-kitob jarayonlari va savdo jarayonlarini avtomatlashtirishni qo‘llab-quvvatlaydi, shuningdek, mashhur marketpleyslar va buxgalteriya tizimlari bilan integratsiyalarni taklif etadi. Xizmat Germaniyaning GoBD talablariga hamda yaqinlashib kelayotgan Yevropa Ittifoqining elektron hisob-fakturalarga oid majburiyatlariga muvofiqlikni qo‘llab-quvvatlash uchun ishlab chiqilgan bo‘lib, B2B va elektron tijorat mijozlariga hisob-kitobni yanada samarali boshqarishda yordam beradi.

Customer Success Manager – Remote in Germany

Join easybill to support customers using its cloud-based invoicing software. Lead onboarding, build lasting relationships, and drive account growth through cross-selling and upselling.

Tavsif

  • Own the successful onboarding of new customers from start to finish
  • Deliver streamlined, effective onboarding experiences
  • Create and lead engaging training sessions and webinars
  • Identify customer needs quickly and tailor onboarding accordingly
  • Assess accounts for cross-selling and upselling potential
  • Present additional services and upgrades with confidence
  • Develop and sustain strong customer relationships
  • Serve as the primary customer contact and maintain excellent communication
  • Grow the customer base while improving retention
  • Achieve and exceed targets for onboarding success, customer satisfaction, and cross-selling and upselling revenue

Talablar

  • Demonstrated experience in Customer Success, Sales, or Customer Care, preferably within SaaS
  • Excellent communication skills and confidence in customer-facing interactions
  • Collaborative team member who contributes actively in a dynamic environment
  • Proactive, goal-oriented working style
  • Ability to recognize cross-selling and upselling opportunities
  • Empathetic approach with the ability to build customer trust quickly
  • Ability to contribute effectively within a dynamic, rapidly growing team

Imtiyozlar

  • Remote-first role with a team distributed across Germany
  • Access to a rented Mallorca villa for workation stays combining work and relaxation
  • Flexible, trust-based working environment that values personal responsibility
  • Opportunity to influence company strategy and culture
  • Supportive team environment focused on innovative solutions
  • Competitive compensation and opportunities for professional growth
  • Regular team events and ongoing professional development
  • 30 days of annual leave
  • Permanent employment contract

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