IMH
IMH
501 – 1 000 Xodimlar
LogistikaQurilishSug‘urta
IMH — Groupe IMA guruhining Fransiyadagi uy-joyga yordam ko‘rsatish va sug‘urta hodisasidan keyingi xizmatlar tashkiloti. Kompaniya uy-joy bilan bog‘liq hodisalar yuz berganda sug‘urta kompaniyalari va polis egalarini kecha-yu kunduz favqulodda qo‘ng‘iroqlarni qabul qilish va tezkor choralarni muvofiqlashtirishdan tortib, zararni masofadan baholash, xarajatlarni hisoblash hamda mamlakat bo‘ylab tekshirilgan pudratchilar tarmog‘i orqali natura shaklidagi ta’mirlashni boshqarishgacha bo‘lgan jarayonlarda qo‘llab-quvvatlaydi. IMH shuningdek loyihalar qiymatini baholash va pullik uy-joy xizmatlari uchun raqamli vositalarni ishlab chiqadi, keng ko‘lamli ofatlarga javob choralarini muvofiqlashtiradi hamda akkreditatsiyadan o‘tgan hamkorlar tarmog‘i orqali sug‘urta kompaniyalari, nafaqa oluvchilar va xizmat ko‘rsatuvchilarni bog‘laydi. Kompaniya faoliyati sug‘urta, qurilish va logistika sohalaridagi uy-joy xizmatlarini qamrab oladi.

Contact Center Representative

Support Intermountain Health patients with scheduling, billing, registration, and medical requests. Record information in EMRs and coordinate solutions with clinical care teams.

Tavsif

  • Act as the initial point of contact for Intermountain Health patients, parents, and guardians
  • Respond promptly to calls and relay patient needs to clinical caregivers through messaging
  • Build professional, courteous relationships with patients across omnichannel communications
  • Resolve scheduling, registration, billing, payer, and medical inquiries
  • Record essential patient information accurately in the electronic medical record (EMR)
  • Partner with clinical and other internal teams to deliver coordinated patient solutions
  • Apply analytical judgment and available technical resources to anticipate and address patient needs
  • Contribute to enterprise productivity and quality programs while supporting Intermountain Health performance indicators

Talablar

  • At least one year of customer service experience
  • Proven problem-solving capability and analytical thinking
  • Self-directed approach and ability to perform effectively in a call center setting
  • Strong interpersonal, verbal, and written communication skills
  • Live within a one-hour drive of Denver or Grand Junction, Colorado, or Butte or Billings, Montana
  • Availability across all operating periods: Monday through Friday, 7:00 a.m. to 7:00 p.m., and weekends and holidays, 7:00 a.m. to 5:00 p.m.
  • Home internet service must use DSL, fiber optic, or cable; wireless and satellite connections are not permitted
  • Dedicated hardwired Ethernet connection required
  • Ability to see and read information, documents, and computer monitors
  • Ability to speak, hear, and process spoken information quickly and accurately
  • Manual dexterity for operating equipment and frequent computer use
  • Preferred: one year of customer service experience in a hospital or medical office
  • Preferred: familiarity with medical terminology
  • Preferred: experience using electronic medical records (EMRs)

Imtiyozlar

  • Eligible for benefits
  • Comprehensive benefits package covering wellness, health, security, connection, and engagement
  • Company-provided laptop, monitors, docking station, headset, keyboard, and mouse
  • Fully remote work arrangement
  • Full-time schedule of 40 hours per week

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