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Consort Group
Consort Group
1001 – 5000 Zaposleni
LogistikaSvetovanjeTrženje
Consort Group je francoski ponudnik IT-storitev in rešitev, ki organizacijam pomaga v celotnem življenjskem ciklu njihove infrastrukture in podatkov. Podjetje prek dejavnosti Consortis in Consortia združuje strokovno znanje na področjih upravljane infrastrukture in podpore, svetovanja, zunanjega izvajanja, DevOps, kibernetske varnosti, podatkov, digitalnega razvoja, medijskega inženiringa in umetne inteligence. Njegovo delo je osredotočeno na pomoč poslovnim strankam pri zanesljivem upravljanju tehnologije, zaščiti kritičnih sistemov in pretvarjanju podatkov v praktično poslovno vrednost v več državah.
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Delovna mesta v podjetju

Technical Support Technician

Monitor Consort Group clients’ IT infrastructure and services, providing first-line support and initial incident resolution. The role covers alert analysis, routine operations, and incident tracking through closure.

FRFrancija
22.000 € – 23.000 € / leto
HibridnoPolni delovni časSrednja ravenSeniorZahtevani Jezik: francoščinaInženir podpore
DNSITSMLinuxServiceNowTCP/IP

Opis

  • Monitor client IT infrastructure in real time, including servers, networks, applications, databases, and backups.
  • Review alerts produced by monitoring tools.
  • Identify anomalies, assess and classify incidents, and take appropriate action or initiate on-call procedures.
  • Complete scheduled tasks such as batch processing, reruns, integrity checks, and backup verification.
  • Handle routine operations, including restarts, basic deployments, and supervised production releases.
  • Record actions in ITSM tools such as ServiceNow, GLPI, and EasyVista.
  • Provide first-line support to users.
  • Diagnose incidents and follow the applicable resolution procedures.
  • Escalate issues to specialist teams when needed.
  • Track incidents through to resolution.

Zahteve

  • Experience in comparable helpdesk or monitoring environments; junior candidates are also welcome.
  • Knowledge of Windows and Linux.
  • Familiarity with TCP/IP, DNS, DHCP, VPNs, and network architectures.
  • Knowledge of monitoring tools such as Centreon, Zabbix, or Nagios.
  • French language skills for working in a French-speaking environment.

Ugodnosti

  • Considerate, people-focused onboarding.
  • Ongoing guidance from management.
  • Access to continuing training.
  • Commitments to inclusion, equality, and solidarity.
  • Health insurance.
  • Meal voucher card.
  • Works council benefits.
  • Disability and life insurance coverage.
  • A culture that values feedback.
  • Projects with meaningful impact.

Sorodna delovna mesta

Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

Kreato Global | BPO and Language Solutions
201 – 500 Zaposleni
GostinstvoLogistikaZdravstveno varstvo
ARArgentinaBOBolivijaBRBrazilijaCLČileCOKolumbijaCRKostarikaCUKubaDODominikanska republikaECEkvadorGTGvatemalaHNHondurasHTHaitiMXMehikaNINikaragvaPAPanamaPEPeruPRPortorikoPYParagvajSVSalvadorUYUrugvajVEVenezuelaNa daljavoPolni delovni časJuniorDiploma ni potrebnaZahtevani Jezik: angleščinaZahtevani Jezik: španščinaPrevajalec

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

Odpri