Satellite Office je delodajalec in podjetje za pisarniške storitve s sedežem na Filipinih, ki povezuje filipinske strokovnjake z mednarodnimi naročniki. Njegove tehnološko opremljene pisarne v Metro Manili in Cebuju podpirajo ekipe, ki delajo na različnih naročniških operacijah, vključno z vlogami, povezanimi z velikimi svetovnimi blagovnimi znamkami. Profil podjetja poudarja zavzetost zaposlenih, stalno učenje in razvoj, konkurenčno plačilo in ugodnosti ter na ljudi osredotočeno kulturo delovnega okolja, ki jo je prepoznala organizacija Great Place to Work®.
Senior Accounts Receivable Analyst, Collections
Manage collections across strategic B2B customer portfolios for global brands as part of Satellite Office’s finance team in the Philippines. Resolve payment issues, support Order-to-Cash operations, and help improve cash flow.
Opis
- Oversee strategic customer accounts and collect outstanding balances on time.
- Track receivables aging and follow up on overdue invoices and payment concerns.
- Investigate billing disputes, payment differences, deductions, and unapplied cash, and work toward resolution.
- Process credits, refunds, adjustments, and write-offs in line with company policy.
- Flag collection risks and escalate accounts with elevated risk.
- Coordinate with customers and internal teams to address payment delays and improve collection results.
- Handle invoicing and payment tasks in Ariba, Coupa, and comparable customer portals.
- Keep customer account records and master data accurate in ERP systems.
- Create aging reports, collection updates, reconciliations, and cash collection analyses.
- Assist with month-end, quarter-end, and year-end closing activities.
- Respond to audit requests and help maintain compliant documentation.
- Share findings and recommendations to strengthen cash flow and collection performance.
- Find ways to improve collection processes, operational efficiency, and customer experience.
- Share knowledge and encourage adoption of team best practices.
- Contribute to Finance projects and other assigned initiatives.
Zahteve
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related discipline.
- Three to five years of B2B accounts receivable and collections experience.
- Solid knowledge of the Order-to-Cash process, including collections, billing, cash application, and dispute handling.
- Experience with large customer portfolios and enterprise accounts is preferred.
- Experience using invoicing and procurement platforms such as Ariba, Coupa, GEP, Oracle Supplier Portal, or similar tools.
- Advanced Microsoft Excel skills for reporting, reconciliations, and data analysis.
- Experience with Oracle, SAP, NetSuite, or another ERP system.
- Strong analytical, problem-solving, communication, and stakeholder management abilities.
- Ability to handle competing priorities with accuracy and attention to detail.
- Advanced written and spoken English.
- Availability for U.S. night shift or European mid-shift schedules as needed.
- Willingness to work onsite at Ortigas Center, Pasig City, four days per week.
Ugodnosti
- Learning, mentoring, and support opportunities.
- Team-building activities and company-wide celebrations.
- Wellness programs.
- Modern, comfortable offices in premium business districts.
- Ongoing learning and professional development.
- Employee engagement programs.
- A collaborative and inclusive workplace culture.
- Direct work with international clients and global brands.