Satellite Office is a Philippines-based employer and workspace services company that connects Filipino professionals with international clients. Its technologically equipped offices in Metro Manila and Cebu support teams working across a range of client operations, including roles connected to major global brands. The company’s profile highlights employee engagement, ongoing learning and development, competitive compensation and benefits, and a people-focused workplace culture recognized by Great Place to Work®.
Senior Accounts Receivable Analyst, Collections
Manage collections across strategic B2B customer portfolios for global brands as part of Satellite Office’s finance team in the Philippines. Resolve payment issues, support Order-to-Cash operations, and help improve cash flow.
Description
- Oversee strategic customer accounts and collect outstanding balances on time.
- Track receivables aging and follow up on overdue invoices and payment concerns.
- Investigate billing disputes, payment differences, deductions, and unapplied cash, and work toward resolution.
- Process credits, refunds, adjustments, and write-offs in line with company policy.
- Flag collection risks and escalate accounts with elevated risk.
- Coordinate with customers and internal teams to address payment delays and improve collection results.
- Handle invoicing and payment tasks in Ariba, Coupa, and comparable customer portals.
- Keep customer account records and master data accurate in ERP systems.
- Create aging reports, collection updates, reconciliations, and cash collection analyses.
- Assist with month-end, quarter-end, and year-end closing activities.
- Respond to audit requests and help maintain compliant documentation.
- Share findings and recommendations to strengthen cash flow and collection performance.
- Find ways to improve collection processes, operational efficiency, and customer experience.
- Share knowledge and encourage adoption of team best practices.
- Contribute to Finance projects and other assigned initiatives.
Requirements
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related discipline.
- Three to five years of B2B accounts receivable and collections experience.
- Solid knowledge of the Order-to-Cash process, including collections, billing, cash application, and dispute handling.
- Experience with large customer portfolios and enterprise accounts is preferred.
- Experience using invoicing and procurement platforms such as Ariba, Coupa, GEP, Oracle Supplier Portal, or similar tools.
- Advanced Microsoft Excel skills for reporting, reconciliations, and data analysis.
- Experience with Oracle, SAP, NetSuite, or another ERP system.
- Strong analytical, problem-solving, communication, and stakeholder management abilities.
- Ability to handle competing priorities with accuracy and attention to detail.
- Advanced written and spoken English.
- Availability for U.S. night shift or European mid-shift schedules as needed.
- Willingness to work onsite at Ortigas Center, Pasig City, four days per week.
Benefits
- Learning, mentoring, and support opportunities.
- Team-building activities and company-wide celebrations.
- Wellness programs.
- Modern, comfortable offices in premium business districts.
- Ongoing learning and professional development.
- Employee engagement programs.
- A collaborative and inclusive workplace culture.
- Direct work with international clients and global brands.