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Remote Account Manager, Family Law Marketing — Rocket Clicks
Guide family law firm owners on growth strategy and marketing performance. Connect client goals with digital marketing execution at Rocket Clicks.
Opis
- Lead strategic relationships with a portfolio of family law firms, serving as the primary contact for owners and managing partners
- Run alignment calls and quarterly business reviews with decision makers
- Agree with clients on goals, responsibilities, timelines, and quarterly budgets
- Create and maintain strategic roadmaps for each client, reviewing them every quarter
- Monitor performance throughout the client acquisition journey, from first lead to funded agreement
- Advise clients on pricing, intake, operations, capacity, and hiring as well as marketing
- Spot growth opportunities and early signs of potential client churn
- Review and approve all deliverables shared with clients
- Provide weekly written updates, hold monthly pacing calls, and conduct quarterly business reviews
- Coordinate with project managers and channel specialists
- Oversee the client portfolio and prioritize time according to client value
Zahteve
- At least five years in account leadership, consulting, or professional services, ideally at an agency or advisory firm
- Substantial experience leading senior client relationships and working directly with business owners and executive decision makers
- Commercial understanding of revenue, pricing, margins, and account expansion
- Ability to develop plans that link agency work to business outcomes, with clear timelines and milestones
- Strong facilitation skills and judgment to help clients reach decisions
- Ability to raise challenging topics while preserving client relationships
- Experience identifying and responding to early signs of client dissatisfaction
- Business experience beyond marketing, such as client-side work, general management, P&L responsibility, or business ownership
- Curiosity about how professional services firms operate, including pricing, staffing, sales, and growth
- Bachelor's degree or equivalent professional experience
- People management and development experience is a plus
- Experience in or alongside the legal industry is a plus
- Familiarity with CRM data and intake operations is a plus
Ugodnosti
- Unlimited paid time off and sick leave
- Medical insurance with FSA and HSA options
- Dental insurance
- Vision insurance
- 401(k) plan with company match
- Life insurance
- Long-term disability coverage
- Short-term disability coverage
- Remote work
- Monday-to-Friday schedule, 8 a.m. to 5 p.m. Central Time
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