Castorama
Castorama
Castorama je trgovec na drobno z izdelki za izboljšanje doma, ki ljubiteljem projektov »naredi sam« in strokovnjakom služi prek svojih prodajaln in poslovanja e-trgovine. Kot del skupine Kingfisher ponuja orodja, materiale in praktične rešitve za izboljšanje doma ter navdih in izobraževalne vire, ki strankam pomagajo pri načrtovanju in izvedbi projektov. Njena obsežna maloprodajna organizacija deluje po vsej Evropi in podpira ekipe, ki delajo na področjih podpore strankam, maloprodaje, digitalnega trgovanja in strokovnega znanja o izboljšanju doma.

Customer Relations Advisor at Castorama

Customer relations advisor at Castorama, a French home improvement retailer. Supports and coordinates customer projects with sales and logistics teams.

Opis

  • Recommend Castorama services to customers
  • Act as the customer’s main contact and help move their project forward
  • Coordinate project services, focusing on quality, cost, and timelines
  • Manage customer relationships from the contractor’s pre-visit through the post-work satisfaction survey
  • Manage a customer portfolio
  • Check product availability
  • Work with sales and logistics teams to support customers’ home improvement projects

Zahteve

  • A strong focus on customer service
  • Commercial awareness
  • Ability to work collaboratively
  • A thorough and well-organized approach

Ugodnosti

  • Health insurance
  • Disability and life insurance
  • Works Council benefits
  • Relaxation areas
  • Meal vouchers after three months of employment
  • In-store product discount card after three months of employment
  • A close-knit, motivated team

Sorodna delovna mesta