Castorama
Castorama
Castorama एक होम इम्प्रूवमेंट रिटेलर है, जो अपने रिटेल और ई-कॉमर्स संचालन के माध्यम से DIY उत्साही लोगों और पेशेवरों की सेवा करता है। किंगफिशर ग्रुप का हिस्सा होने के नाते, कंपनी औज़ार, सामग्री और घर सुधार से जुड़े व्यावहारिक समाधान उपलब्ध कराती है, साथ ही प्रेरणादायक और शैक्षिक संसाधन भी प्रदान करती है, जो ग्राहकों को परियोजनाओं की योजना बनाने और उन्हें पूरा करने में सहायता करते हैं। इसका बड़ा रिटेल संगठन पूरे यूरोप में फैला हुआ है और ग्राहक सेवा, रिटेल, डिजिटल कॉमर्स तथा होम इम्प्रूवमेंट विशेषज्ञता के क्षेत्रों में काम करने वाली टीमों का समर्थन करता है।

Customer Relations Advisor at Castorama

Customer relations advisor at Castorama, a French home improvement retailer. Supports and coordinates customer projects with sales and logistics teams.

विवरण

  • Recommend Castorama services to customers
  • Act as the customer’s main contact and help move their project forward
  • Coordinate project services, focusing on quality, cost, and timelines
  • Manage customer relationships from the contractor’s pre-visit through the post-work satisfaction survey
  • Manage a customer portfolio
  • Check product availability
  • Work with sales and logistics teams to support customers’ home improvement projects

आवश्यकताएँ

  • A strong focus on customer service
  • Commercial awareness
  • Ability to work collaboratively
  • A thorough and well-organized approach

लाभ

  • Health insurance
  • Disability and life insurance
  • Works Council benefits
  • Relaxation areas
  • Meal vouchers after three months of employment
  • In-store product discount card after three months of employment
  • A close-knit, motivated team

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