Castorama
Castorama
Castorama бөлшек сауда дүкендері мен электрондық коммерция операциялары арқылы үйді өз қолымен жөндеуге әуесқойларға және кәсіпқойларға қызмет көрсететін үйді жақсарту тауарларының сатушысы. Kingfisher Group құрамындағы компания құралдар, материалдар және үйді жақсартуға арналған практикалық шешімдермен қатар, клиенттерге жобаларын жоспарлап, жүзеге асыруға көмектесетін шабыттандыратын және білім беретін ресурстар ұсынады. Оның ірі бөлшек сауда ұйымы Еуропа бойынша жұмыс істейді және клиенттерге қызмет көрсету, бөлшек сауда, цифрлық коммерция және үйді жақсарту салаларында қызмет ететін командаларды қолдайды.

Customer Relations Advisor at Castorama

Customer relations advisor at Castorama, a French home improvement retailer. Supports and coordinates customer projects with sales and logistics teams.

Сипаттама

  • Recommend Castorama services to customers
  • Act as the customer’s main contact and help move their project forward
  • Coordinate project services, focusing on quality, cost, and timelines
  • Manage customer relationships from the contractor’s pre-visit through the post-work satisfaction survey
  • Manage a customer portfolio
  • Check product availability
  • Work with sales and logistics teams to support customers’ home improvement projects

Талаптар

  • A strong focus on customer service
  • Commercial awareness
  • Ability to work collaboratively
  • A thorough and well-organized approach

Артықшылықтар

  • Health insurance
  • Disability and life insurance
  • Works Council benefits
  • Relaxation areas
  • Meal vouchers after three months of employment
  • In-store product discount card after three months of employment
  • A close-knit, motivated team

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