Trimble Inc.

Trimble Inc. je tehnološko podjetje, ki razvija programsko in strojno opremo ter podatkovno podprte rešitve za gradbeništvo, promet, geoinformatiko in naravne vire. Njegova orodja združujejo natančno strojno opremo s podatki v realnem času in povezanimi delovnimi postopki, da strokovnjakom pomagajo usklajevati projekte, upravljati kompleksne operacije ter izboljševati učinkovitost na terenu in v pisarniškem okolju. Trimble podpira organizacije in strokovnjake v panogah, kjer so natančne informacije, sodelovanje in pregled nad delovanjem ključnega pomena.

Delovna mesta v podjetju

Application Support Specialist, Construction Software

Support Trimble customers using AutoBid, Accubid, and Estimation Desktop. Troubleshoot software issues and help improve construction technology workflows.

pred 3 tedni

Združene države Amerike

Kolorado

Oregon

Tennessee

18 $ – 23 $ / ura

Hibridno Polni delovni čas Srednja raven Senior Zahtevani Jezik: angleščina Podpora strankam

Opis

Help customers set up, configure, implement, and use AutoBid, Accubid, and Estimation Desktop.
Diagnose and resolve complex technical issues by phone, email, live chat, and web support.
Explain technical concepts clearly to users with varied backgrounds.
Work with support, development, and product teams to improve application quality and customer experience.

Zahteve

Apply critical thinking to troubleshoot standard computer systems and resolve logic-based issues.
Communicate effectively in writing and conversation, with a customer-focused approach.
Work independently and perform well in fast-paced or time-sensitive settings.
Use AI-powered support tools, including chatbots and virtual assistants.
Construction industry experience in electrical or mechanical trades is a plus.
One to three years of technical customer support or call center experience is a plus.
Hands-on familiarity with Accubid products is a plus.

Ugodnosti

Medical coverage
Dental coverage
Vision coverage
Life insurance
Disability insurance
Paid time off plans
Retirement plans
Tax-advantaged plans for health, dependent care, and commuting expenses
Paid parental leave
Employee stock purchase plan
Equal opportunity workplace
Reasonable accommodations for disabilities or sincerely held religious beliefs

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