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Continental Finance Company
Continental Finance Company
51 – 200 Zaposleni
Sponzor vizuma H1BFinanceFintechZavarovanje
Continental Finance Company je ponudnik finančnih storitev in fintech rešitev, osredotočen na produkte kreditnih kartic, vključno s karticami Mastercard pod blagovnimi znamkami, kot so Build, Cerulean, FIT, Matrix, Reflex, Revel, Surge, Today in Verve. Imetnikom kartic omogoča digitalno upravljanje računa prek mobilne aplikacije, vire za finančno izobraževanje, zaščito brez odgovornosti za nepooblaščene transakcije in storitve zaščite identitete. Njeno delo je usmerjeno v pomoč strankam pri upravljanju kredita in krepitvi finančnega zdravja z dostopnimi produkti ter stalno podporo pri upravljanju računov.
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Delovna mesta v podjetju

Senior Infrastructure Support Specialist

Support secure, reliable infrastructure across on-premises and cloud environments for a financial technology company serving credit-card consumers. The role covers enterprise networking, VPNs, and AWS networking.

USZdružene države AmerikeHibridnoPolni delovni časSeniorZahtevani Jezik: angleščinaPodpora strankam
AWSLinuxOblakPožarni zidoviTCP/IP

Opis

  • Install, configure, and maintain on-premises network equipment, including routers, switches, firewalls, and wireless access points.
  • Configure and maintain site-to-site and client VPNs, including SSL VPN and ZTNA for individual remote access.
  • Design network and subnet layouts to support capacity planning and future growth.
  • Maintain FTP/SFTP services and user accounts, including provisioning, permissions, and periodic access reviews.
  • Coordinate with the OS Support track on certificate management for network equipment.
  • Manage foundational AWS networking, including NACLs, security groups, and AWS-native firewall services.
  • Troubleshoot complex connectivity, performance, and routing issues across on-premises and cloud environments.
  • Monitor network health and performance with SNMP-based tools, resolving anomalies or escalating them as needed.
  • Join the on-call rotation to respond to after-hours outages and connectivity issues, including basic OS-level troubleshooting.
  • Maintain network documentation, including topology diagrams, configuration records, and runbooks.
  • Take part in audits and security reviews.
  • Support configuration management, change control, documentation standards, and ITIL continuous improvement.
  • Contribute to network upgrades, migrations, and technology implementation projects.
  • Perform routine maintenance in line with compliance and regulatory guidelines.
  • Carry out other duties as assigned.

Zahteve

  • High school diploma or GED required; a BA or BS degree is preferred.
  • At least five years of experience in the information technology industry.
  • Hands-on experience configuring and maintaining routers, switches, firewalls, and wireless access points in a multi-vendor enterprise environment.
  • Experience configuring and maintaining site-to-site and client VPNs, including SSL VPN and Zero Trust Network Access (ZTNA) solutions.
  • Experience designing networks and subnets for capacity planning and scalable growth.
  • Experience maintaining FTP/SFTP services and associated user accounts.
  • Understanding of SNMP for network device monitoring.
  • Working knowledge of foundational AWS networking, including VPCs, NACLs, security groups, and AWS-native firewall services.
  • Solid understanding of TCP/IP, routing, subnetting, and structured network troubleshooting.
  • Foundational understanding of AWS.
  • Willingness and ability to participate in an on-call rotation.
  • Comfort with basic Windows and Linux troubleshooting.
  • Strong analytical and troubleshooting skills and the ability to collaborate across teams.
  • Ability to work to deadlines in a demanding environment.
  • Familiarity with configuration management and change control practices.
  • Ability to lift more than 50 pounds and sit for extended periods.
  • Certificate management experience, AWS Certified Cloud Practitioner or networking certifications, and familiarity with IT governance or compliance frameworks such as PCI DSS are advantages, not requirements.

Ugodnosti

  • Competitive compensation and benefits.
  • Hybrid schedule with core office days Tuesday through Thursday and remote work on Monday and Friday.
  • Equal employment opportunity and a commitment to inclusion and diversity.
  • Business-casual work environment.
  • Minimal travel, with occasional overnight trips possible depending on company needs.

Sorodna delovna mesta