Trimble Inc.
Trimble Inc.
Trimble Inc. құрылыс, көлік, геокеңістіктік технологиялар және табиғи ресурстар салаларына арналған бағдарламалық жасақтама, аппараттық құралдар мен деректерге негізделген шешімдер әзірлейтін технологиялық компания. Оның құралдары дәл аппараттық құралдарды нақты уақыттағы деректермен және өзара байланысқан жұмыс процестерімен біріктіріп, мамандарға жобаларды үйлестіруге, күрделі операцияларды басқаруға және даладағы әрі кеңседегі жұмыс орталарында тиімділікті арттыруға көмектеседі. Trimble нақты ақпарат, ынтымақтастық және операциялық көріну маңызды болып саналатын салаларда жұмыс істейтін ұйымдар мен мамандарға қызмет көрсетеді.

Application Support Specialist, Construction Software

Support Trimble customers using AutoBid, Accubid, and Estimation Desktop. Troubleshoot software issues and help improve construction technology workflows.

Сипаттама

  • Help customers set up, configure, implement, and use AutoBid, Accubid, and Estimation Desktop.
  • Diagnose and resolve complex technical issues by phone, email, live chat, and web support.
  • Explain technical concepts clearly to users with varied backgrounds.
  • Work with support, development, and product teams to improve application quality and customer experience.

Талаптар

  • Apply critical thinking to troubleshoot standard computer systems and resolve logic-based issues.
  • Communicate effectively in writing and conversation, with a customer-focused approach.
  • Work independently and perform well in fast-paced or time-sensitive settings.
  • Use AI-powered support tools, including chatbots and virtual assistants.
  • Construction industry experience in electrical or mechanical trades is a plus.
  • One to three years of technical customer support or call center experience is a plus.
  • Hands-on familiarity with Accubid products is a plus.

Артықшылықтар

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability insurance
  • Paid time off plans
  • Retirement plans
  • Tax-advantaged plans for health, dependent care, and commuting expenses
  • Paid parental leave
  • Employee stock purchase plan
  • Equal opportunity workplace
  • Reasonable accommodations for disabilities or sincerely held religious beliefs

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