Trimble Inc.
Trimble Inc.
Trimble Inc. एक प्रौद्योगिकी कंपनी है जो निर्माण, परिवहन, भू-स्थानिक और प्राकृतिक संसाधनों के लिए सॉफ़्टवेयर, हार्डवेयर और डेटा-आधारित समाधान विकसित करती है। इसके उपकरण सटीक हार्डवेयर को रीयल-टाइम डेटा और जुड़े हुए कार्यप्रवाहों के साथ जोड़ते हैं, ताकि पेशेवर परियोजनाओं का समन्वय कर सकें, जटिल परिचालनों का प्रबंधन कर सकें और क्षेत्र तथा कार्यालय के वातावरण में दक्षता बढ़ा सकें। Trimble उन संगठनों और विशेषज्ञों की सेवा करती है जो ऐसे उद्योगों में काम करते हैं जहाँ सटीक जानकारी, सहयोग और परिचालन संबंधी दृश्यता आवश्यक होती है।

Application Support Specialist, Construction Software

Support Trimble customers using AutoBid, Accubid, and Estimation Desktop. Troubleshoot software issues and help improve construction technology workflows.

विवरण

  • Help customers set up, configure, implement, and use AutoBid, Accubid, and Estimation Desktop.
  • Diagnose and resolve complex technical issues by phone, email, live chat, and web support.
  • Explain technical concepts clearly to users with varied backgrounds.
  • Work with support, development, and product teams to improve application quality and customer experience.

आवश्यकताएँ

  • Apply critical thinking to troubleshoot standard computer systems and resolve logic-based issues.
  • Communicate effectively in writing and conversation, with a customer-focused approach.
  • Work independently and perform well in fast-paced or time-sensitive settings.
  • Use AI-powered support tools, including chatbots and virtual assistants.
  • Construction industry experience in electrical or mechanical trades is a plus.
  • One to three years of technical customer support or call center experience is a plus.
  • Hands-on familiarity with Accubid products is a plus.

लाभ

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability insurance
  • Paid time off plans
  • Retirement plans
  • Tax-advantaged plans for health, dependent care, and commuting expenses
  • Paid parental leave
  • Employee stock purchase plan
  • Equal opportunity workplace
  • Reasonable accommodations for disabilities or sincerely held religious beliefs

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