Trimble Inc.
Trimble Inc.
Trimble Inc. ir tehnoloģiju uzņēmums, kas izstrādā programmatūru, aparatūru un uz datiem balstītus risinājumus būvniecības, transporta, ģeotelpiskās informācijas un dabas resursu nozarēm. Uzņēmuma rīki apvieno precīzu aparatūru ar reāllaika datiem un savienotām darba plūsmām, palīdzot speciālistiem koordinēt projektus, pārvaldīt sarežģītas darbības un uzlabot efektivitāti gan darba vietā, gan birojā. Trimble apkalpo organizācijas un speciālistus nozarēs, kurās būtiska nozīme ir precīzai informācijai, sadarbībai un skaidrai darbības pārskatāmībai.

Application Support Specialist, Construction Software

Support Trimble customers using AutoBid, Accubid, and Estimation Desktop. Troubleshoot software issues and help improve construction technology workflows.

Apraksts

  • Help customers set up, configure, implement, and use AutoBid, Accubid, and Estimation Desktop.
  • Diagnose and resolve complex technical issues by phone, email, live chat, and web support.
  • Explain technical concepts clearly to users with varied backgrounds.
  • Work with support, development, and product teams to improve application quality and customer experience.

Prasības

  • Apply critical thinking to troubleshoot standard computer systems and resolve logic-based issues.
  • Communicate effectively in writing and conversation, with a customer-focused approach.
  • Work independently and perform well in fast-paced or time-sensitive settings.
  • Use AI-powered support tools, including chatbots and virtual assistants.
  • Construction industry experience in electrical or mechanical trades is a plus.
  • One to three years of technical customer support or call center experience is a plus.
  • Hands-on familiarity with Accubid products is a plus.

Priekšrocības

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability insurance
  • Paid time off plans
  • Retirement plans
  • Tax-advantaged plans for health, dependent care, and commuting expenses
  • Paid parental leave
  • Employee stock purchase plan
  • Equal opportunity workplace
  • Reasonable accommodations for disabilities or sincerely held religious beliefs

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