Notitia je izobraževalna ustanova, ki ponuja poklicno usmerjene tečaje s področij oblikovanja, zdravstva, poslovanja, gostinstva in tehnologije. Njeni programi so zasnovani z mislijo na zaposljivost ter vključujejo prilagodljive možnosti študija, med drugim spletno učenje in učenje v kampusu. Študenti lahko s pomočjo partnerstev z gospodarstvom pridobijo praktične izkušnje na delovnih praksah ter se učijo od predavateljev s strokovnim znanjem na svojih področjih.
Academic Compliance and Reporting Specialist
Support governance, risk and reporting at Torrens University Australia. Coordinate complaints, assurance work and service improvements across student services.
Opis
- Assist the Associate Registrar for Student Governance and Compliance.
- Coordinate compliance, risk, assurance, reporting and improvement work across Academic Administration Services and Student Experience.
- Keep governance records and supporting evidence accurate and dependable.
- Help put regulatory and policy requirements into practice.
- Deliver reporting and analysis to inform risk management, assurance and service improvements.
- Provide delegated operational support for external complaints and National Student Ombudsman matters.
- Oversee compliance, risk and assurance work, including registers, evidence repositories, reviews and corrective actions.
- Prepare quarterly reports, check data, identify trends and anomalies, and maintain reporting records and audit trails.
- Coordinate complaints and investigations, develop evidence-based responses, track deadlines and monitor outcomes and remedial actions.
- Coordinate compliance and improvement initiatives, covering policies, processes, controls, milestones, dependencies, risks and stakeholder input.
- Review student feedback, complaints and service trends.
- Use approved digital and AI tools responsibly to support reporting and improvement.
Zahteve
- Professional experience in compliance, risk, assurance, reporting or business improvement within a complex or regulated setting.
- Experience in higher or vocational education, or a comparable sector, is preferred.
- Experience coordinating projects or improvement initiatives from planning through delivery and follow-up.
- Experience maintaining risk registers, action plans, controls, evidence, reporting schedules and data quality processes.
- Experience producing reports, dashboards or briefing materials.
- Experience coordinating sensitive complaints, regulatory investigations or National Student Ombudsman matters.
- Strong writing, communication and analytical skills.
- Careful attention to detail and confidence working with data, trends, metrics and quality checks.
- Sound judgement, including recognizing when to escalate issues and following them through to resolution.
- Ability to build constructive relationships and coordinate work across teams without direct authority.
- Digital confidence, including responsible use of reporting and workflow tools and AI with human oversight.
- Bachelor’s degree in business, education, law, governance, compliance, risk, quality, data, student administration or a related field, or equivalent relevant professional experience.
Ugodnosti
- Free study in a course or degree related to the role.
- Internal opportunities to learn, develop and move across the organisation.
- Professional development and career progression opportunities.
- Collaborative, student-focused working environment.
- Inclusive workplace with reasonable adjustment support during the application process.