American Express este o companie globală de servicii financiare care activează în domeniile bancar, financiar și al plăților între companii. Activitatea sa include carduri de credit pentru consumatori, companii și corporații; servicii de plată și pentru comercianți; conturi de economii, certificate de depozit și împrumuturi personale; precum și programe de recompense, programe de călătorii, soluții de plată pentru companii, educație financiară, servicii de securitate și asistență pentru membrii care dețin carduri și pentru comercianți.
Tele Sales Consultant - American Express (Hybrid, Florida)
Acquire U.S. small-business customers for American Express through outbound telephone sales. Advise business owners on suitable products while developing and managing prospective-customer pipelines.
Descriere
- Develop trusted relationships with Business Card Members and match them with suitable American Express solutions
- Use American Express target lists to place outbound calls to business owners whose companies generate $500,000 to $4 million in annual revenue
- Conduct consultative phone conversations with owners and decision-makers to identify needs and recommend relevant American Express Business products
- Keep current on product and service details and explain features and value clearly to customers
- Manage the prospective-customer pipeline effectively from initial contact through progression
- Strengthen sales performance by improving rapport-building, needs discovery, objection handling, and closing techniques
- Follow Blue Box Values, GCS Sales Practices, standard operating procedures, and American Express Leadership Behaviors
- Promote and uphold compliance across US SME and GCS
Cerințe
- High school graduation is required
- Prior inside-sales experience involving outbound calls is preferred
- Experience working in a cold-calling environment is advantageous
- A demonstrated history of building and sustaining business relationships is preferred
- Experience in a highly regulated sector is preferred
- Financial and business acumen are preferred
- Familiarity with different sales cycles and stages is preferred
- Ability to work across multiple digital platforms and web-based tools
- Strong active-listening ability and a consultative style in client conversations are preferred
- Excellent telephone communication skills, including adapting messages for audiences at different levels, are preferred
- Must be eligible to work for American Express in the United States; visa sponsorship will not be pursued for these positions
Beneficii
- Competitive base pay
- Bonus incentive opportunities
- Retirement savings plan with a 6% company match
- Complimentary financial coaching and financial well-being resources
- Broad medical, dental, vision, life insurance, and disability coverage
- Flexible work arrangements that may be hybrid, onsite, or virtual based on the role and business needs
- More than 20 weeks of paid parental leave for every parent, including for pregnancy, adoption, or surrogacy
- Free access to global onsite wellness centers with nurses and doctors, where available
- Confidential counseling through the Healthy Minds program at no cost
- Professional development and training opportunities