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LightEdge Solutions
LightEdge Solutions
51 – 200 Angajați
Asistență medicalăConsultanțăLogistică
LightEdge Solutions oferă servicii cloud securizate, colocare, conectivitate și servicii IT gestionate pentru organizații cu cerințe exigente de infrastructură. Oferta sa include stocare în cloud, backup ca serviciu și recuperare în caz de dezastru, ajutând companiile să își protejeze datele și să susțină medii hibride și multi-cloud. Cu peste 30 de ani de experiență, compania își completează centrele de date cu asistență inginerească pentru a-i ajuta pe clienți să mențină operațiuni reziliente și conforme. Activează în consultanță, logistică și servicii medicale, iar anunțurile sale de angajare oferă o imagine a oportunităților de recrutare actuale.
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Locurile de muncă ale companiei

Senior Azure Engineer

Support and monitor customer Azure environments at LightEdge, a hybrid-cloud IT services provider. The role includes incident response, tailored solution delivery, and mentoring junior engineers.

USStatele Unite ale AmericiiFLFloridaILIllinoisIAIowaMOMissouriNENebraskaNCCarolina de NordPAPennsylvaniaSCCarolina de SudTNTennesseeTXTexasVAVirginiaHibridNormă întreagăSeniorLimbă Obligatorie: englezăInginer cloud
AzureFirewalluriKubernetesTerraform

Descriere

  • Support and monitor customer Azure environments with enterprise tools.
  • Set up and validate monitoring for deployments.
  • Assess customer needs, troubleshoot issues, and recommend capacity and performance improvements.
  • Join the on-call rotation and answer calls from the LightEdge Command Center.
  • Handle customer support calls about Azure environments.
  • Track incidents in the ticketing system and troubleshoot them through resolution.
  • Identify, resolve, and help prevent issues, escalating when needed.
  • Work with Security, Networking, Data Protection, and Operating Systems teams.
  • Record customer interactions in the ticketing system.
  • Prioritize assigned work and complete it within approved maintenance windows.
  • Contact Azure Support on behalf of LightEdge customers.
  • Communicate with customers clearly, accurately, and professionally.
  • Keep up with Azure services and advise leadership on relevant offerings.
  • Provide senior technical guidance and mentor junior engineers.
  • Plan, document, and deliver tailored solutions to meet customer needs.
  • Work outside regular hours, including weekends and holidays, for changes, upgrades, and troubleshooting.

Cerințe

  • A bachelor’s degree in computer science or a related field, an associate degree, or equivalent work experience.
  • Four to six years of experience in Azure development and systems administration.
  • At least one current Azure certification.
  • Azure issue resolution experience in a cloud service provider environment is strongly preferred.
  • Kubernetes experience or certification is strongly preferred.
  • Broad knowledge of Azure products and services, best practices, troubleshooting, systems administration, and issue resolution.
  • Strong grasp of networking principles, analysis, and troubleshooting.
  • Experience with hardware or software load balancers, VPNs, and firewalls is preferred.
  • Proficiency in at least one scripting or programming language.
  • Knowledge of Azure DevOps, GitHub, KQL, and Terraform, or willingness to learn them.
  • Ability to manage several priorities and projects at once.
  • Strong interpersonal skills and ability to collaborate, take initiative, and lead when needed.
  • Initiative and problem-solving ability.

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