LogoFresh Jobs Ahead
UR Ventures
UR Ventures
11 – 50 Angajați
B2BEducațieȘtiință
UR Ventures este biroul de inovare și comercializare al Universității din Rochester, care ajută la transformarea cercetării universitare în aplicații practice. Colaborează cu cadre didactice și cercetători pentru dezvoltarea tehnologiilor și inițiativelor academice și îi conectează cu parteneri din industrie pentru a susține colaborarea și transferul de cunoștințe. Activitatea sa cuprinde educația, știința și parteneriatele de afaceri și contribuie la misiunea universității de a face lumea tot mai bună.
LinkedIn
Locurile de muncă ale companiei

Medical Center Call Center Representative II

Support University of Rochester Medical Center patients by answering questions and coordinating appointments, registration, and referrals. Handle confidential medical information and route urgent requests appropriately.

USStatele Unite ale AmericiiNYNew York
19 $ – 26 $ / oră
HibridNormă întreagăJuniorNu este necesară o diplomăLimbă Obligatorie: englezăReprezentant call center

Descriere

  • Provide clerical, informational, technical, way-finding, referral, registration, and scheduling support.
  • Respond to a high volume of inquiries through phone, email, and electronic channels.
  • Schedule appointments, address patient concerns, answer patient and physician questions, route billing inquiries, manage complaints, and offer basic technical assistance.
  • Collect, evaluate, submit, process, and update confidential, sensitive information.
  • Evaluate urgent situations and choose the appropriate response or referral.
  • Use business systems and software to analyze and report information, troubleshoot, schedule, register patients, maintain records, and document resolutions.
  • Investigate, resolve, and document unusual paging issues that affect patient care.
  • Contact people proactively, book routine appointments, manage wait and recall lists, and share event cancellations, changes, and updates.
  • Track schedules, systems, and resources, and suggest ways to improve efficiency and reduce waste.
  • Notify team leads and supervisors about problems with systems, equipment, workstations, or resources.
  • Share information and connect callers on behalf of patients, physicians, vendors, and customers of University of Rochester Medical Center entities.
  • Stay informed about applicable regulations and compliance requirements.
  • Take part in meetings and training, and contribute to updates to communication protocols and processes.
  • Handle other duties as assigned.

Cerințe

  • High school diploma or equivalent, plus one year of customer service experience, or an equivalent combination of education and experience.
  • Handle confidential and sensitive information appropriately.
  • Use business systems and software for scheduling, registration, documentation, reporting, troubleshooting, and analysis.
  • Follow communication protocols and standard operating procedures.
  • Assess urgency and appropriately transfer, refer, or resolve patient inquiries.
  • Work with electronic medical record information and multiple workflow protocols.
  • Maintain compliance with applicable regulations and requirements.
  • Benefits

Locuri de muncă similare

Gordon Rees Scully Mansukhani, LLP

Civil Litigation Attorney – Tulsa, Oklahoma

Gordon Rees Scully Mansukhani, LLP
1.001 – 5.000 Angajați
AsigurăriAsistență medicalăConsultanță
USStatele Unite ale AmericiiOKOklahomaHibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăAvocat

Represent clients in civil defense matters across a range of practice areas at Gordon Rees Scully Mansukhani. The role includes litigation research and writing, client contact, and appearances in court and depositions from the Tulsa office.

Deschide
W

Regional Sales Manager, Auto Leasing

Westlake Financial
1.001 – 5.000 Angajați
Sponsor pentru viza H1BFinanțeIndustria autoLogistică
USStatele Unite ale Americii
61.500 $ / an
La sediuNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăVânzări

Grow CULA’s indirect auto-leasing dealer network through lease origination, partner development, market analysis, and territory sales. The role covers dealer and lender relationships, sales training, and regional performance reporting.

Deschide
Allstate

Associate Manager, Attorney-Represented Bodily Injury Claims

Allstate
Sponsor pentru viza H1BAsigurăriConsultanțăLogistică
USStatele Unite ale AmericiiAZArizonaCACaliforniaCOColoradoNVNevadaTXTexas
80.000 $ – 124.600 $ / an
RemoteNormă întreagăJuniorNivel mediuNu este necesară o diplomăLimbă Obligatorie: englezăAvocat

Lead National General’s team of adjusters handling attorney-represented bodily injury claims across West Coast operations. Coach staff and oversee complex settlements, arbitrations, vendors, and customer escalations.

Deschide