S
ShippyPro dezvoltă software pentru gestionarea livrărilor destinat companiilor de comerț electronic și de retail. Platforma sa reunește într-un singur loc operațiunile cu mai mulți transportatori, ajutând echipele să creeze etichete, să compare tarife, să urmărească livrările, să gestioneze retururile și să automatizeze fluxurile de procesare a comenzilor prin intermediul a peste 190 de transportatori și în 160 de țări. Compania oferă, de asemenea, API-uri RESTful, integrări cu sisteme ERP, WMS, OMS și de comerț electronic, precum și instrumente de analiză și inteligență financiară. ShippyPro sprijină operațiunile de expediere ale companiilor prin servicii de integrare inițială și funcții de securitate, inclusiv conformitatea cu SOC 2 Type II și GDPR, în timp ce echipa sa distribuită dezvoltă software conceput pentru a îmbunătăți experiențele de livrare și pentru a controla costurile de expediere la scară largă.
Key Account Manager, Italy & Europe (Hybrid) — ShippyPro
Lead strategic account growth for ShippyPro’s shipping and fulfillment platform across Italy and Europe. Own upselling, cross-selling, renewals, partnerships, and long-term expansion with enterprise customers.
Descriere
- Own and grow a portfolio of strategic customer accounts.
- Find upsell, cross-sell, and expansion opportunities across new markets and B2B and B2C channels.
- Build trusted relationships with operations, logistics, finance, and C-level stakeholders.
- Partner with Customer Success to uncover and develop customer growth opportunities.
- Lead negotiations for contract renewals and account expansions.
- Serve as the primary contact for partnership development and growth.
- Represent ShippyPro through customer visits, industry events, and trade shows.
- Share actionable market intelligence with internal teams.
- Help strengthen ShippyPro’s growth and market presence in Italy and Europe.
- Ensure customers achieve maximum value from the platform.
Cerințe
- At least five years of experience in account management, key account management, or B2B field sales.
- Demonstrated success expanding customer accounts and driving upsell revenue.
- Skilled at developing long-term relationships with senior and C-level stakeholders.
- Strategic approach to account growth and commercial planning.
- Strong negotiation capabilities and commercial judgment.
- Ready to travel and work regularly in the field.
- Independent, accountable, and focused on measurable results.
- Fluent in Italian.
- Professional proficiency in English.
Beneficii
- Bonus opportunity of at least 40%.
- Annual budget for learning and AI tools.
- Defined career progression and structured objectives.
- Ongoing feedback through a continuous review system.
- Meal vouchers for remote or onsite work.
- Flexible policy without clock-in or clock-out requirements.
- One-time allowance for home-office setup.
- Company welfare benefits.
- Mental healthcare support.
- Company-funded travel to headquarters for meetups.