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VC3
VC3
501 – 1.000 Angajați
Asistență medicalăSecuritate ciberneticăServicii IT gestionate
VC3 oferă servicii IT gestionate pentru municipalități, companii și organizații din domeniul sănătății. Oferta sa include asistență tehnologică proactivă, găzduire în cloud, securitate gestionată, securitate cibernetică, gestionarea datelor și soluții de conformitate adaptate nevoilor operaționale ale fiecărui client. Prin întreținerea și securizarea infrastructurii IT esențiale, VC3 ajută organizațiile să își păstreze tehnologia fiabilă și să se concentreze asupra activității lor de bază.
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Locurile de muncă ale companiei

IT Field Engineer I (Hybrid) - Portland, Oregon

Provide onsite hardware, software, network, and connectivity support as an IT Field Engineer. VC3 supports municipalities and organizations across the United States and Canada.

USStatele Unite ale AmericiiOROregonHibridNormă întreagăJuniorNivel mediuNu este necesară o diplomăLimbă Obligatorie: englezăInginer de teren
CitrixDNSGoTCP/IP

Descriere

  • Deliver hands-on technical support at client locations
  • Travel to scheduled client appointments and notify the Service Coordinator about delays
  • Install and configure computers, software, and peripheral devices
  • Diagnose and resolve onsite workstation and printer problems
  • Support connectivity issues involving ISPs, wireless networks, DHCP, DNS, VPN, RDS, and Citrix
  • Help clients follow technical standards and recommended best practices
  • Recognize recurring problems and open problem tickets
  • Suggest enhancements to supported hardware and software
  • Keep real-time timesheets accurate and document troubleshooting and client communications
  • Join the on-call rotation for one week every three to four months
  • Work with VC3 technical staff and handle other assigned responsibilities

Cerințe

  • Have consistent access to a vehicle
  • Hold a valid driver’s license without restrictions
  • Carry business-class vehicle insurance when residing in Canada
  • Have two years of relevant technical experience or one year in a VC3 Service Technician I or II position
  • Bring two years of experience administering Windows 10 and 11 client operating systems, Microsoft 365 or Office 365, virus and security tools, TCP/IP, DHCP, and DNS
  • Satisfy Criminal Justice Information Services requirements after employment
  • Complete criminal and Department of Motor Vehicles background checks
  • Demonstrate VC3’s values: Go Beyond, Own It, Be Curious, and Serve as One

Beneficii

  • Remote-first flexibility with onsite work based on team requirements
  • Paid time off provided by the company
  • Mental health and leave assistance through the Employee and Family Assistance Program
  • Company matching for 401(k) or RRSP plans
  • Access to the Leadership Academy
  • Monthly learning sessions
  • Mentorship opportunities
  • Reimbursement for eligible learning expenses
  • Internal career fairs
  • Job-shadowing opportunities
  • Personalized career paths and support for internal mobility
  • Autonomy with recognition for contributions
  • Transparent leadership and support from managers

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