TDCX
TDCX
TDCX oferă soluții pentru experiența clienților, concepute pentru a ajuta companiile să comunice cu clienții lor și să îi sprijine prin mai multe canale. Oferta sa pune accent pe mesageria securizată, care acordă atenție protejării vieții private, permițând totodată participarea în comunități și conversațiile de grup ce mențin interacțiunile organizate și accesibile. Profilul companiei poate fi relevant pentru profesioniștii care explorează oportunități în experiența clienților, serviciile de comunicare și operațiunile conexe de suport pentru afaceri.

Inside Sales Specialist in Singapore

TDCX is hiring an Inside Sales Specialist in Singapore to convert customer opportunities, recommend suitable products, and support order placement. The role focuses on achieving sales, quality, and productivity targets while delivering informed customer service.

Descriere

  • Convert inbound sales opportunities by communicating product benefits and working toward assigned objectives and quotas.
  • Help customers place orders and recommend product information and advice based on their needs.
  • Confirm that proposed products, services, and solutions appropriately address customer requirements.
  • Meet department standards for sales, quality, and productivity while striving to exceed daily and monthly goals.
  • Identify customer concerns and emerging trends, document them accurately, and escalate them through the proper channels.
  • Keep product expertise current through training sessions and regular updates to product documentation.
  • Complete additional responsibilities assigned by management within the scope of the role.
  • Help implement, maintain, and continuously improve TDCX’s Quality Management System.

Cerințe

  • A Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Postgraduate Diploma, Professional Degree, or Master’s Degree in any field.
  • Related work experience of around two years is preferred, while fresh graduates are welcome to apply.
  • Strong time-management skills and the drive to exceed expectations.
  • Ability to perform effectively in a fast-paced setting while managing multiple tasks.
  • Confidence using computers and multiple systems, with the adaptability to learn new tools.
  • Excellent spoken and written English communication, plus proficiency in the language of the assigned market.

Beneficii

  • Attractive remuneration with additional perks.
  • Comprehensive medical, insurance, and social security coverage.
  • World-class workplace facilities.
  • Employee activities and recognition programs.
  • Structured learning and development opportunities.
  • A positive workplace culture focused on future growth.
  • Convenient location with direct public transport access.
  • Flexible working arrangements.
  • Coaching and mentoring from experienced professionals.
  • The chance to join a globally recognized company with hundreds of industry awards.

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