TDCX
TDCX
TDCX ग्राहक अनुभव समाधान प्रदान करता है, जो व्यवसायों को कई माध्यमों के जरिए अपने ग्राहकों से संवाद करने और उन्हें सहायता देने में मदद करते हैं। इसकी सेवाओं में सुरक्षित और निजता-सचेत संदेश-व्यवस्था पर जोर दिया जाता है, साथ ही समुदाय की भागीदारी और समूह वार्तालापों की सुविधा भी मिलती है, जिससे संवाद व्यवस्थित और सुलभ बने रहते हैं। कंपनी की प्रोफ़ाइल ग्राहक अनुभव, संचार सेवाओं और संबंधित व्यावसायिक सहायता संचालन में अवसर तलाशने वाले पेशेवरों के लिए उपयोगी हो सकती है।

Inside Sales Specialist in Singapore

TDCX is hiring an Inside Sales Specialist in Singapore to convert customer opportunities, recommend suitable products, and support order placement. The role focuses on achieving sales, quality, and productivity targets while delivering informed customer service.

विवरण

  • Convert inbound sales opportunities by communicating product benefits and working toward assigned objectives and quotas.
  • Help customers place orders and recommend product information and advice based on their needs.
  • Confirm that proposed products, services, and solutions appropriately address customer requirements.
  • Meet department standards for sales, quality, and productivity while striving to exceed daily and monthly goals.
  • Identify customer concerns and emerging trends, document them accurately, and escalate them through the proper channels.
  • Keep product expertise current through training sessions and regular updates to product documentation.
  • Complete additional responsibilities assigned by management within the scope of the role.
  • Help implement, maintain, and continuously improve TDCX’s Quality Management System.

आवश्यकताएँ

  • A Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Postgraduate Diploma, Professional Degree, or Master’s Degree in any field.
  • Related work experience of around two years is preferred, while fresh graduates are welcome to apply.
  • Strong time-management skills and the drive to exceed expectations.
  • Ability to perform effectively in a fast-paced setting while managing multiple tasks.
  • Confidence using computers and multiple systems, with the adaptability to learn new tools.
  • Excellent spoken and written English communication, plus proficiency in the language of the assigned market.

लाभ

  • Attractive remuneration with additional perks.
  • Comprehensive medical, insurance, and social security coverage.
  • World-class workplace facilities.
  • Employee activities and recognition programs.
  • Structured learning and development opportunities.
  • A positive workplace culture focused on future growth.
  • Convenient location with direct public transport access.
  • Flexible working arrangements.
  • Coaching and mentoring from experienced professionals.
  • The chance to join a globally recognized company with hundreds of industry awards.

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