Kreato Global | BPO and Language Solutions
Kreato Global | BPO and Language Solutions
Kreato Global | BPO and Language Solutions oferă servicii de externalizare a proceselor de afaceri, cu accent pe interpretariat, traducere și localizare culturală. Echipa sa multilingvă sprijină organizații din domeniul sănătății, finanțelor, călătoriilor și ospitalității, administrației publice și serviciilor juridice prin interpretariat la distanță, prin telefon și video, traduceri profesionale și comunicare adaptată publicului global. Compania afirmă că oferă asistență non-stop în peste 100 de limbi, prin intermediul a peste 300 de interpreți autorizați, și că aplică procese de asigurare a calității. Activitatea sa îi ajută pe clienți să comunice clar dincolo de diferențele lingvistice și culturale.

English-Spanish OPI/VRI Interpreter

Provide remote English-Spanish interpretation by phone and video across medical, social service, customer care, and financial settings. The role requires consecutive interpreting and careful handling of confidential conversations.

Descriere

  • Support clear communication between English- and Spanish-speaking people.
  • Deliver interpretation by phone and video.
  • Interpret in medical, social service, customer care, and financial settings.
  • Use consecutive interpreting techniques.
  • Maintain professionalism, neutrality, confidentiality, and accuracy.
  • Complete recruitment, technical checks, and client onboarding before the scheduled start date.

Cerințe

  • At least six months of verifiable professional experience providing remote English-Spanish interpretation by phone and/or video.
  • Advanced English proficiency at C1 level or higher, with strong speaking and writing skills.
  • Native or near-native Spanish proficiency, with excellent comprehension and active listening.
  • Ability to provide accurate, complete, impartial, and professional consecutive interpretation.
  • Strong familiarity with medical, financial, and social service terminology.
  • Understanding of patient privacy, confidentiality, and HIPAA-related requirements.
  • Strong attention to detail, listening skills, and emotional composure, with the ability to remain neutral in sensitive situations.
  • Reliable attendance, schedule adherence, quality, and compliance with operating procedures.
  • Ability to work independently in a quiet, professional setting with reliable wired internet.
  • Stable internet through an Ethernet cable directly connected to the router or modem; Wi-Fi is not allowed.
  • An approved, client-compatible USB headset; Bluetooth, mono, and built-in microphone headsets are not allowed.
  • Headset must meet client technical specifications and approval requirements.
  • Intel Core i5 processor, 6th generation or newer.
  • 720p or 1080p webcam.
  • Current Chrome, Safari, Microsoft Edge, or Firefox browser.
  • Quiet, distraction-free space suitable for confidential interpretation sessions.
  • Availability to complete recruitment, technical checks, and client onboarding before the scheduled start date.

Beneficii

  • Guaranteed pay for each eligible logged-in hour, including time spent on calls and waiting in the queue, subject to program terms.
  • Sign-on bonus.
  • Performance bonuses.
  • Bonuses for schedule adherence.
  • Overtime opportunities.
  • Fully remote work from home without a daily commute.
  • Five-day workweek with two scheduled days off.
  • Supportive team environment.
  • A focus on continuous improvement.

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