Oceans conectează companiile cu profesioniști globali cu experiență, care lucrează de la distanță și sunt cunoscuți sub denumirea „Divers”, în domeniile operațiunilor, finanțelor, marketingului și administrației. Modelul său este conceput pentru a ajuta startupurile, companiile de comerț electronic, întreprinderile mici și antreprenorii independenți să își extindă echipele cu talente selectate printr-o potrivire atentă. Oceans sprijină aceste plasări printr-un proces de verificare selectiv, dezvoltare profesională continuă, implicare axată pe retenție și suport permanent pentru clienți.
Chief of Staff to Head of Diver Success — Colombo Hybrid
Partner with Oceans’ Head of Diver Success to shape strategy, improve operations, and coordinate cross-functional execution. Help strengthen outcomes for clients and Divers across Oceans’ global talent network.
Descriere
- Partner with the Head of Diver Success as a strategic and hands-on advisor
- Define, prioritize, and deliver strategic initiatives
- Coordinate initiatives and advance shared business priorities
- Create progress-tracking frameworks, surface bottlenecks, and keep projects on schedule
- Enable collaboration across functions and maintain departmental alignment
- Manage critical special projects from planning through completion without disrupting operations
- Simplify processes and workflows to increase productivity and eliminate inefficiencies
- Review workflows to uncover operational gaps, friction points, and improvement opportunities
- Diagnose operational challenges and develop practical, innovative solutions
- Manage organizational communications and the flow of information
- Create, develop, and maintain systems for institutional knowledge
- Act as the connection between the Head of Diver Success and other departments
- Develop and sustain relationships with internal and external stakeholders
- Represent the Head of Diver Success in meetings and business discussions
- Deliver insights, recommendations, information, and analysis to support decisions
- Collaborate with the Council of Chiefs of Staff on complex cross-functional initiatives
- Advise leadership on critical business matters
- Anticipate emerging issues and resolve them through proactive solutions
- Contribute to a constructive organizational culture
- Build an inclusive and engaged team culture within Diver Success
- Lead change management in partnership with Diver Success leadership
- Collaborate with the CEO, senior leadership, Training, HR, Pod Leaders, Integration teams, clients, and Divers
- Work across the organization to reduce client churn related to Divers
- Report directly to the Head of Diver Success
Cerințe
- Prior experience with global talent, business operations, and client-facing work is advantageous
- Ability to manage, collaborate with, and support people from diverse backgrounds inclusively
- Strong understanding of current organizational needs, the Diver Success function, and the company’s strategic direction
- Understanding of client business operations, Oceans’ growth opportunities, and the role of global talent in that growth
- Ability to uncover business insights that inform planning and resource allocation
- Ability to take ambiguous, cross-functional initiatives from inception to completion
- Ability to build stakeholder alignment and drive execution
- Ability to design, enhance, and scale internal processes
- Ability to present options, clarify tradeoffs, and make clear recommendations to leadership
- Ability to manage organizational information flow and maintain alignment
Beneficii
- Benefits and details of the compensation philosophy will be shared during the offer process