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Chobani
Chobani
1001 – 5000 Darbinieki
H1B vīzas sponsorsLoģistikaRažošanaVeselības aprūpe
Chobani is a food company best known for Greek yogurt and other yogurt products. Its work centers on making food with natural ingredients and expanding access to nutritious options. The company also supports community initiatives and emphasizes employee well-being and inclusion. Chobani’s team spans food manufacturing and related operations, with hiring opportunities across its business.
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Vakances uzņēmumā

Senior Community Loyalty Associate

Lead consumer care and loyalty programs for Chobani’s yogurt, coffee, and wellness brands. The role covers CRM data, process improvements, reporting, and mentoring team members.

USAmerikas Savienotās ValstisNYŅujorka
24 $ / stunda
HibrīdiPilna slodzeVecākais speciālistsNepieciešamā Valoda: angļuKopienas vadītājs

Apraksts

  • Lead consumer care and deliver a strong customer experience while gathering useful data and sharing information about Chobani, its products, mission, and values.
  • Manage broader departmental work, including program development and improvements to systems and processes.
  • Oversee programs that strengthen shared systems across the team.
  • Serve as a company resource on product specifications, descriptions, nutrition facts, ingredients, and social issues.
  • Record consumer transaction details accurately in the CRM system.
  • Report on quality and consumer feedback to inform productivity improvements and business decisions.
  • Guide and mentor junior team members.
  • Respond to questions and concerns about Chobani advertising, brand messaging, and current news.
  • Meet quality and productivity targets for consumer engagement.
  • Escalate complaints that could have a significant business impact.
  • Handle other duties as needed.

Prasības

  • A college degree, or a high school diploma paired with relevant experience.
  • At least 4–6 years of relevant experience.
  • Ability to lead and encourage the team’s success and collaboration.
  • Ability to understand and communicate Chobani’s brand ideals and culture.
  • Strong written and verbal communication skills.
  • Ability to learn new material and information quickly.
  • Ability to manage stressful situations while maintaining an appropriate tone and message.
  • Ability to work both collaboratively and independently with minimal supervision.
  • Ability to travel to the Norwich or New Berlin locations within 90 minutes.

Priekšrocības

  • Bonus compensation
  • Equity
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Disability insurance
  • Health savings account
  • Flexible spending accounts
  • Tuition reimbursement
  • 401(k) match of 100% on up to 5% of eligible pay
  • Fertility assistance
  • Childcare assistance
  • 12 weeks of fully paid parental leave after six months of continuous employment
  • Employee assistance program
  • Fitness discounts
  • Wellness reimbursement
  • Access to an on-site gym at certain locations
  • Monthly wellness newsletter
  • 120 hours of paid time off
  • 11 paid holidays
  • Paid volunteer time off

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