Vivovita ir Stambulā bāzēts farmācijas ražošanas uzņēmums, kas ražo uztura bagātinātājus, kosmētiku un dermokosmētikas produktus. Uzņēmums, kas dibināts 2005. gadā, norāda, ka tam ir 12 gadu pieredze nozarē, tas eksportē uz septiņām valstīm un importē no divām. Uzņēmuma darbība ietver GMP prasībām atbilstošu ražošanu, kā arī farmaceitisko produktu reģistrāciju un licencēšanu, turklāt tas sniedz atbalstu saistībā ar medicīnisko aprīkojumu un ierīcēm. Vivovita sadarbojas ar nozares līderiem un koncentrējas uz to, lai darījumi Turcijā būtu vienkāršāki un drošāki.
Junior Quality and Processes Analyst
Junior analyst supporting Vivo Vita’s technology, infrastructure, and cybersecurity operations. Provides Level 2 support, manages tickets, and monitors service-level agreements.
Apraksts
- Manage Level 2 support tickets
- Resolve routine issues for users of the client application
- Provide technical support for one or more applications
- Monitor and manage the ticket backlog
- Handle tickets according to their priority
- Coordinate ticket prioritization and resolution with vendors
- Track service-level agreements using internal dashboards
Prasības
- Knowledge of programming languages
- Knowledge of PS/SQL is an advantage
- University degree completed or in progress
- Strong technical expertise in technology
- Knowledge of ITIL 3 or later is preferred
- Spanish or English language skills are preferred
Priekšrocības
- Meal voucher through Pluxee Benefits
- Medical and dental insurance, including dependent coverage
- Childcare assistance
- Life insurance
- Private pension plan
- One birthday-month day off
- Profit-sharing
- Exclusive Vivo employee offer: 50% off the bill in the employee’s name, with additional discounts on landline, broadband, and TV services
- Discounts at universities and on courses and extension programs
- Partnerships with Sesc and Senai
- Wellness programs