„Vivovita“ yra Stambule įsikūrusi farmacijos gamybos įmonė, gaminanti maisto papildus, kosmetikos ir dermokosmetikos gaminius. 2005 m. įkurta įmonė nurodo turinti 12 metų patirtį šioje pramonės šakoje, eksportuoja į septynias šalis ir importuoja iš dviejų. Įmonės veikla apima GMP reikalavimus atitinkančią gamybą, taip pat farmacijos produktų registraciją ir licencijavimą bei su medicinos įranga ir prietaisais susijusią pagalbą. „Vivovita“ bendradarbiauja su pramonės lyderiais ir siekia, kad verslo sandoriai Turkijoje būtų paprastesni ir saugesni.
Junior Quality and Processes Analyst
Junior analyst supporting Vivo Vita’s technology, infrastructure, and cybersecurity operations. Provides Level 2 support, manages tickets, and monitors service-level agreements.
Aprašymas
- Manage Level 2 support tickets
- Resolve routine issues for users of the client application
- Provide technical support for one or more applications
- Monitor and manage the ticket backlog
- Handle tickets according to their priority
- Coordinate ticket prioritization and resolution with vendors
- Track service-level agreements using internal dashboards
Reikalavimai
- Knowledge of programming languages
- Knowledge of PS/SQL is an advantage
- University degree completed or in progress
- Strong technical expertise in technology
- Knowledge of ITIL 3 or later is preferred
- Spanish or English language skills are preferred
Privalumai
- Meal voucher through Pluxee Benefits
- Medical and dental insurance, including dependent coverage
- Childcare assistance
- Life insurance
- Private pension plan
- One birthday-month day off
- Profit-sharing
- Exclusive Vivo employee offer: 50% off the bill in the employee’s name, with additional discounts on landline, broadband, and TV services
- Discounts at universities and on courses and extension programs
- Partnerships with Sesc and Senai
- Wellness programs