Emerson
Emerson
Emerson ir globāls tehnoloģiju, programmatūras un inženierijas uzņēmums, kas specializējas automatizācijā un progresīvos rūpniecības risinājumos. Tā darbība aptver ražošanu, konsultācijas, kā arī pārtikas un dzērienu nozari, atbalstot organizācijas, kuru mērķis ir strādāt drošāk, efektīvāk, viedāk un ilgtspējīgāk. Emerson pievēršas arī vides, sociālās atbildības un pārvaldības prioritātēm, kā arī daudzveidībai, vienlīdzībai, iekļaušanai, iesaistei kopienā un STEM iniciatīvām. Profesionāļiem, kuri meklē iespējas rūpniecības tehnoloģiju un inženierijas jomā, uzņēmums piedāvā plašu starptautisku darba vidi, kas koncentrējas uz sarežģītu darbības izaicinājumu risināšanu.

Engineer II, Quality Claims — Emerson, Mandaluyong Hybrid

Manage global quality claims and support Quality and Perfect Execution initiatives at Emerson. This hybrid role is based in Mandaluyong, Philippines.

Apraksts

  • Manage incident handling for quality claims received worldwide.
  • Develop claim resolutions that address the needs of both the business and customers.
  • Collect information to support effective team project management.
  • Produce reports that inform organizational decisions and outcomes.
  • Resolve quality claims promptly.
  • Support Quality and Perfect Execution initiatives.
  • Help improve customer satisfaction.
  • Share insights with other functions.
  • Strengthen quality integrity.

Prasības

  • Bachelor's degree in an engineering discipline.
  • 2–3 years of experience in a customer-facing role.
  • Intermediate proficiency in Microsoft Excel.
  • Ability to work independently.
  • Ability to produce accurate, high-quality reports.
  • Ability to build strong customer relationships.
  • Ability to deliver customer-focused solutions.
  • Ability to communicate ideas and influence internal and external customers.

Priekšrocības

  • Competitive benefits plans.
  • A range of medical insurance plans.
  • Employee Assistance Program.
  • Employee resource groups.
  • Recognition programs.
  • Flexible time-off plans.
  • Paid parental leave for mothers and fathers.
  • Vacation leave.
  • Holiday leave.
  • Mentorship, training, and leadership opportunities.
  • Ongoing career development.
  • Inclusive workplace culture.

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