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Transcom
Transcom
B2BUzņēmums
Transcom provides outsourced customer care and contact center services for businesses, supporting customer interactions across 26 languages. Founded in 1995, the company operates in 77 countries and combines site-based operations with remote and work-from-home roles. Its teams handle customer service and support on behalf of other brands, making contact center operations the core of its business and hiring context.
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Vakances uzņēmumā

Danish-Speaking Technical Support Agent

Support Danish-speaking customers remotely with device questions, warranty updates, repair appointments, and complaints. Handle customer inquiries by email and phone.

USAmerikas Savienotās ValstisAttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: dāņuNepieciešamā Valoda: serbuAtbalsta inženieris

Apraksts

  • Respond to Danish-speaking customers by email and phone.
  • Resolve basic device issues and answer customer questions.
  • Update customers on the status of their warranties.
  • Schedule appointments for more complex device repairs.
  • Help customers navigate the complaints process.
  • Stay informed about new technology trends and market developments.

Prasības

  • Speak Danish at C1 level or higher.
  • English proficiency is an advantage.
  • Demonstrate strong computer skills.
  • Communicate clearly and effectively.
  • Be friendly, approachable, and willing to help others.
  • Show motivation and a sense of responsibility.

Priekšrocības

  • Private health insurance.
  • A permanent employment contract.
  • The option to work from home.
  • Weekends off.
  • A first-shift schedule.
  • Training and support from the first day.
  • The opportunity to earn monthly bonuses.
  • Access to recreational facility benefits.
  • Company events, training sessions, and workshops to support personal and professional development.

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