Weekday (YC W21)
Weekday (YC W21)
„Weekday“ (YC W21) yra į Indiją orientuota įdarbinimo platforma, veikianti personalo technologijų ir SaaS sprendimų srityje. Ji sujungia dirbtiniu intelektu pagrįstus įrankius su plačia kandidatų duomenų baze, kad padėtų įmonėms rasti talentus ir užmegzti su jais ryšį aktyviai siunčiant pasiūlymus. Platforma palaiko bendravimą el. paštu, per „WhatsApp“ ir telefonu, o kandidatams suteikia paprastą būdą rasti bei pasirinkti juos dominančias darbo pozicijas.

Sales Operations Manager, India Remote

Lead Salesforce administration, sales automation, reporting, and data operations for a B2B SaaS product-led growth and Sales-Assist organization. This full-time role is remote within India.

Aprašymas

  • Lead and coach a small Sales Operations team overseeing Salesforce administration, reporting, automation, and operational support.
  • Manage BDR operations, including workflow standards, prioritization, discovery processes, and objection-handling playbooks.
  • Own the operational foundation of the product-led growth and Sales-Assist go-to-market motion.
  • Manage workflows for high-priority leads, inbound routing, Product Qualified Accounts, and Sales-Assist opportunities.
  • Build and maintain reporting systems that track Pro-to-Enterprise conversion and expose coverage or process gaps.
  • Oversee daily Salesforce operations, including data hygiene, ownership, workflows, reports, dashboards, and process flows.
  • Define attribution logic and maintain dependable Salesforce account and opportunity data.
  • Run large-scale data operations, including bulk ownership updates, routing, deduplication, and remediation.
  • Maintain reliable data synchronization across Salesforce, HubSpot, Gong, billing systems, and Snowflake.
  • Create lightweight automation with Salesforce Flows, scripts, CLI tools, scheduled jobs, and API integrations.
  • Maintain weekly sales reporting, pipeline reviews, performance tracking, and forecasting inputs.
  • Turn sales data into practical insights and recommendations for Sales Leadership.
  • Find operational bottlenecks and implement scalable improvements to sales productivity and consistency.
  • Create and maintain SOPs, documentation, workflow standards, and operational playbooks.
  • Develop and deliver enablement for new sales workflows, systems, processes, and tools.
  • Partner with BDR and AE teams to improve sales execution, pipeline quality, and conversion.
  • Monitor operational performance and proactively address data, process, and system issues.
  • Improve sales processes continuously through automation, standardization, and data-informed decisions.

Reikalavimai

  • Bring 4–7 years of Sales Operations experience, preferably in a B2B SaaS organization.
  • Demonstrate strong hands-on Salesforce expertise across reports, dashboards, data models, account ownership, workflows, and process automation.
  • Understand Salesforce data structures, CRM hygiene, attribution, routing, and large-scale data management.
  • Have partnered directly with BDR or SDR and Account Executive teams, with knowledge of sales cycles, quotas, pipeline, and conversion processes.
  • Experience with product-led growth and Sales-Assist go-to-market models is highly desirable.
  • Have succeeded in a player-coach role managing teams, offshore resources, or contractors while remaining hands-on.
  • Build lightweight automation using Salesforce Flows, scripts, CLI tools, scheduled jobs, or APIs.
  • Have worked across Salesforce and connected business systems such as HubSpot, Gong, billing platforms, and data warehouses.
  • Understand sales reporting, forecasting, pipeline management, and performance analytics.
  • Apply strong problem-solving skills with a root-cause-focused approach.
  • Work confidently with large datasets while maintaining high standards for data accuracy and integrity.
  • Build scalable processes that convert manual activities into repeatable workflows.
  • Communicate effectively with stakeholders and present insights to sales leaders and senior executives.
  • Stay organized while managing multiple operational priorities in a fast-paced SaaS environment.
  • Salesforce Administrator certification is an advantage.

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