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कंपनी की नौकरियाँ

Sales Operations Manager, India Remote

Lead Salesforce administration, sales automation, reporting, and data operations for a B2B SaaS product-led growth and Sales-Assist organization. This full-time role is remote within India.

INभारत
₹12,00,000 – ₹20,00,000 / वर्ष
रिमोटपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीबिक्री संचालन प्रबंधक

विवरण

  • Lead and coach a small Sales Operations team overseeing Salesforce administration, reporting, automation, and operational support.
  • Manage BDR operations, including workflow standards, prioritization, discovery processes, and objection-handling playbooks.
  • Own the operational foundation of the product-led growth and Sales-Assist go-to-market motion.
  • Manage workflows for high-priority leads, inbound routing, Product Qualified Accounts, and Sales-Assist opportunities.
  • Build and maintain reporting systems that track Pro-to-Enterprise conversion and expose coverage or process gaps.
  • Oversee daily Salesforce operations, including data hygiene, ownership, workflows, reports, dashboards, and process flows.
  • Define attribution logic and maintain dependable Salesforce account and opportunity data.
  • Run large-scale data operations, including bulk ownership updates, routing, deduplication, and remediation.
  • Maintain reliable data synchronization across Salesforce, HubSpot, Gong, billing systems, and Snowflake.
  • Create lightweight automation with Salesforce Flows, scripts, CLI tools, scheduled jobs, and API integrations.
  • Maintain weekly sales reporting, pipeline reviews, performance tracking, and forecasting inputs.
  • Turn sales data into practical insights and recommendations for Sales Leadership.
  • Find operational bottlenecks and implement scalable improvements to sales productivity and consistency.
  • Create and maintain SOPs, documentation, workflow standards, and operational playbooks.
  • Develop and deliver enablement for new sales workflows, systems, processes, and tools.
  • Partner with BDR and AE teams to improve sales execution, pipeline quality, and conversion.
  • Monitor operational performance and proactively address data, process, and system issues.
  • Improve sales processes continuously through automation, standardization, and data-informed decisions.

आवश्यकताएँ

  • Bring 4–7 years of Sales Operations experience, preferably in a B2B SaaS organization.
  • Demonstrate strong hands-on Salesforce expertise across reports, dashboards, data models, account ownership, workflows, and process automation.
  • Understand Salesforce data structures, CRM hygiene, attribution, routing, and large-scale data management.
  • Have partnered directly with BDR or SDR and Account Executive teams, with knowledge of sales cycles, quotas, pipeline, and conversion processes.
  • Experience with product-led growth and Sales-Assist go-to-market models is highly desirable.
  • Have succeeded in a player-coach role managing teams, offshore resources, or contractors while remaining hands-on.
  • Build lightweight automation using Salesforce Flows, scripts, CLI tools, scheduled jobs, or APIs.
  • Have worked across Salesforce and connected business systems such as HubSpot, Gong, billing platforms, and data warehouses.
  • Understand sales reporting, forecasting, pipeline management, and performance analytics.
  • Apply strong problem-solving skills with a root-cause-focused approach.
  • Work confidently with large datasets while maintaining high standards for data accuracy and integrity.
  • Build scalable processes that convert manual activities into repeatable workflows.
  • Communicate effectively with stakeholders and present insights to sales leaders and senior executives.
  • Stay organized while managing multiple operational priorities in a fast-paced SaaS environment.
  • Salesforce Administrator certification is an advantage.

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