SONDA
SONDA
SONDA yra ilgą veiklos istoriją turinti įmonė, veikianti konsultavimo, logistikos ir rinkodaros srityse. Jos karjeros platformoje potencialūs kandidatai gali susipažinti su darbo galimybėmis ir daugiau sužinoti apie prisijungimą prie organizacijos. Darbo ieškantiems žmonėms SONDA profilis yra pradinis taškas ieškant pozicijų plačios veiklos ir įvairių sričių įmonėje.

Onsite IT Support Technician at SONDA - Chile

Provide onsite and remote IT support to SONDA users in Chile, handling incident diagnosis, hardware maintenance, ticket management, and equipment inventory. The role also covers installations, data migrations, technical escalations, and user communication through resolution.

Aprašymas

  • Deliver onsite and remote technical support to users.
  • Receive, log, diagnose, and resolve incidents and service requests through ticketing tools.
  • Install, configure, and commission computers, peripherals, and software.
  • Diagnose hardware issues and perform preventive and corrective maintenance.
  • Complete data backups and migrations as needed.
  • Provide telephone support to technicians at other locations.
  • Keep users informed throughout the incident-resolution process.
  • Manage IT equipment inventory and stock controls.
  • Escalate incidents and track them through resolution.

Reikalavimai

  • Technical high school, UTU, or equivalent training in Information Technology.
  • Knowledge of PC repair and maintenance.
  • Previous experience providing onsite and remote technical support.
  • Proficiency with ticket management tools.
  • Knowledge of Windows operating systems and productivity software.
  • ITIL knowledge or certification is considered an advantage.
  • Strong communication skills, user-focused service, and problem-solving ability.
  • Availability for an eight-hour workday, Monday through Friday, within the 06:00 to 20:00 schedule.
  • Availability for on-call shifts and leave coverage when needed is considered an advantage.

Privalumai

  • SONDA Academy provides ongoing learning opportunities designed to support professional development.
  • Hybrid work combining onsite and remote workdays.
  • SONDA Wellness initiatives supporting physical, mental, and social health.
  • Opportunities for personal and professional growth.
  • Inclusive workplace with equal opportunities.

Susiję darbai

Terumo Medical Corporation

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Lead medical device sales across a North Central New Jersey region, managing field teams and hospital relationships. Drive regional revenue, sales performance, and compliant promotion of Terumo Interventional Systems products.

Atidaryti