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RTX — байланысқан әрі тұрақты ұшуға және озық қорғаныс жүйелеріне арналған технологияларды әзірлейтін жаһандық аэроғарыш және қорғаныс компаниясы. Оның құрамына авиация, қозғалтқыш жасау, аэроғарыштық жүйелер және зымыранға қарсы қорғаныс шешімдері бағыттарында жұмыс істейтін Collins Aerospace, Pratt & Whitney және Raytheon кіреді. Компания F135 қозғалтқышының өзегін жаңарту сияқты бастамалармен айналысады және бүкіл ұжымында инженерлік инновацияға, корпоративтік жауапкершілікке, тұрақты дамуға, сондай-ақ әртүрлілікке, теңдікке және инклюзияға мән береді.
Senior Service Design and Delivery Lead
Lead enterprise service design at RTX, shaping scalable digital services across aerospace and defense. Develop value streams, journeys, blueprints, workflows, and transformation roadmaps.
Америка Құрама Штаттары
Канзас157 200 $ – 298 800 $ / жыл
ҚашықтанТолық жұмыс күніАға маманҚажетті Тіл: ағылшын тіліДизайнерСипаттама
- Lead cross-functional teams in designing end-to-end enterprise services.
- Guide the development of end-to-end value streams and future-state service designs.
- Collaborate with Global Process Owners, Employee Experience, Product Teams, Enterprise Architecture, and Service Owners.
- Create service blueprints, customer journeys, workflows, and operating models.
- Find opportunities to standardize, digitize, automate, and enable services with AI.
- Create service roadmaps and maturity plans.
- Maintain enterprise alignment and governance, and apply design standards consistently.
Талаптар
- Bachelor’s degree in business, engineering, IT, design, or a related field.
- At least 12 years of experience in enterprise service design, digital transformation, customer experience, or process design.
- Expertise in service design, systems thinking, value streams, journey mapping, service blueprints, and operating models.
- Demonstrated ability to lead cross-functional teams and influence senior stakeholders.
- Experience advancing standardization, digitization, automation, and AI-enabled services.
- Strong roadmapping, facilitation, stakeholder alignment, and executive communication skills.
- Experience with ServiceNow, ITIL, Agile, or enterprise service management is preferred.
- U.S. citizenship is required.
- Ability to access authorized systems as required.
Артықшылықтар
- Compensation, healthcare, wellness, retirement, and work-life benefits.
- Parental leave, including paternal leave.
- Flexible work schedules.
- Achievement awards.
- Educational assistance.
- Backup care for children and adults.
- Medical, dental, and vision insurance.
- Life insurance.
- Short-term disability coverage.
- Long-term disability coverage.
- 401(k) matching.
- Flexible spending accounts.
- Employee assistance program.
- Employee Scholar Program.
- Paid time off.
- Paid holidays.
- Annual short-term and/or long-term incentive compensation programs may be available.
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