Hustler Marketing — электрондық коммерция брендтеріне клиенттерді ұстап қалуға бағытталған, деректерге негізделген науқандар арқылы қызмет көрсететін электрондық пошта маркетингі агенттігі. Оның қызметтеріне электрондық пошта маркетингі, SMS маркетингі және ашылу көрсеткіші, басу көрсеткіші, клиенттің өмірлік құны сияқты өзара әрекеттесу көрсеткіштерін жақсартуға бағытталған стратегиялары бар пайдаланушылар жасаған контент (UGC) жарнамасы кіреді. Агенттік тізімді ұлғайтуды, платформаға бейімделген іске асыруды, конверсия коэффициентін оңтайландыруды және клиент тартуға бағытталған жекелеген жұмыстарды біріктіріп, клиенттерді ұстап қалу маркетингін брендтің кең ауқымды өсуімен байланыстырады. Hustler Marketing 350-ден астам брендпен жұмыс істейді және клиенттермен мақсатты әрі бейімделген қарым-қатынасты қолдау үшін әр аккаунт-менеджерге ең көбі үш клиенттен бекітеді.
Senior Ecommerce Design Team Lead — Remote in Costa Rica
Lead Hustler Marketing’s design team across email, SMS, advertising, GIF, and short-form video campaigns for ecommerce clients. Oversee designers, quality standards, workload planning, and campaign delivery while contributing hands-on design expertise.
Сипаттама
- Lead the Design Team’s daily operations
- Maintain design quality across email and SMS campaigns, advertising assets, GIFs, short videos, and occasional landing pages
- Review creative work and provide clear, actionable feedback
- Identify design issues involving hierarchy, contrast, calls to action, image-to-text balance, and mobile performance
- Advise Account Managers on campaign visual needs and push back on incomplete briefs
- Contribute hands-on design support when workload demands it
- Preserve consistency across client brands, industries, and visual systems
- Plan, organise, and rebalance the team’s weekly workload
- Monitor team capacity and ensure design targets for client accounts are achieved
- Serve as the first escalation point for blockers
- Lead team meetings and recurring one-to-one conversations
- Gather and respond to team feedback, suggestions, and concerns
- Mentor and onboard designers
- Strengthen collaboration with other service teams through workshops, tutorials, and documentation
- Deliver training and professional development sessions
- Refine workflows, handoffs, and communication practices
- Keep team documentation current
- Review Figma updates and implement useful features
- Follow design and email marketing trends and share relevant developments
- Present industry best practices to the Service Director and the wider team
- Complete projects assigned by the Service Director
- Report to the Service Director and work with Account Managers and other Hustler Marketing teams
Талаптар
- At least five years of graphic design experience, including three or more years focused on email marketing design
- Advanced Figma expertise, including experience creating and using component libraries
- Working knowledge of Adobe Creative Suite or Affinity
- Experience creating advertising graphics, animated GIFs, and short video edits
- A portfolio demonstrating effective, on-brand work across varied clients, stores, and industries
- Experience leading, mentoring, or coordinating designers
- Ability to assess design work and deliver written, specific, actionable feedback
- Ability to assign and reshuffle weekly team workloads, including with limited notice
- Basic knowledge of web design and landing pages is advantageous
- Experience with Klaviyo or a similar email marketing platform is advantageous
- Proficiency with Slack, Asana, Hubstaff, Google Workspace, and Figma
- Fluent written and spoken English
- Experience working remotely, preferably with teams distributed across time zones
- Availability and responsiveness Monday through Friday from 3 to 6 PM Barcelona time
- Capacity to work consistently 30 to 35 hours per week, or 140 hours per month
- Reliable internet access, a laptop or PC, and availability for video calls
- Willingness to sign an exclusivity agreement and provide 30 days’ notice after the first month
Артықшылықтар
- Fixed monthly compensation paid in USD
- Contractor engagement after signing the non-disclosure agreement
- Performance reviews every 9 to 12 months, with the first review scheduled after 3 to 6 months
- Remote work arrangement