MDS Communications Corporation
MDS Communications Corporation
201 – 500 Қызметкерлер
B2BТелекоммуникациялар
MDS Communications Corporation — коммерциялық емес ұйымдарға, діни ұйымдарға, сондай-ақ саяси және мемлекеттік саясат саласындағы бастамаларға қызмет көрсететін отбасылық телефон арқылы қаражат жинау компаниясы. 1992 жылы құрылған компания донорларды тарту, оларды сақтау және қайта белсендіру науқандарын, тұрақты қайырымдылық бағдарламаларын және уәде етілген төлемдерді өңдеуді басқару үшін шығыс және кіріс қоңыраулар орталығы операцияларын қашықтан жұмыс істейтін агенттерді қолдау және тапсырыстарды орындау қызметтерімен ұштастырады. Оның жұмысына болжамды модельдеу, талдау, деректерді қауіпсіз өңдеу, науқандар туралы есеп беру, сапаны қамтамасыз ету және PCI талаптарына сай операциялар да кіреді. Ұлттық және өңірлік клиенттерге бұл қызметтер оқыту және арнайы аккаунттарды басқару арқылы көрсетіледі.

Outbound Call Center Agent (Ohio Remote)

Make outbound fundraising calls for nonprofit organizations, secure donor gifts, and meet productivity targets from a fully remote home office in Ohio.

Сипаттама

  • Complete comprehensive training
  • Join one of four MDS teams serving assigned clients
  • Use predictive dialing equipment to call 4–8 clients during an eight-hour workday
  • Handle approximately 16–24 calls per hour with 20–30 seconds between calls
  • Engage donors and prospective donors with an upbeat, professional tone while following approved scripts
  • Obtain financial donations for nonprofit clients
  • Meet required fundraising and productivity standards

Талаптар

  • At least one year of successful outbound telemarketing experience or a strong, stable employment history
  • Reliable wired internet connection
  • Quiet home workspace without typical household interruptions
  • Basic computer proficiency
  • Genuine interest in charitable and nonprofit causes
  • Readiness to learn
  • Persistence and resilience
  • Availability to work 40 hours per week
  • Respect for the company’s Christian values

Артықшылықтар

  • Eligibility to participate in a performance bonus program
  • Paid break periods
  • Health insurance eligibility after two months
  • Employer-paid coverage of 75% of base employee premiums
  • Paid time off
  • Pathways to management roles
  • Opportunities in Inbound Donor Services
  • Potential to manage donor portfolios valued at $1,000–$10,000
  • Internal promotion whenever possible
  • Recovery-friendly workplace

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