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TDCX компанияларға бірнеше арна арқылы клиенттерімен байланысуға және оларға қолдау көрсетуге көмектесуге арналған клиенттік тәжірибе шешімдерін ұсынады. Оның қызметтері қауіпсіз әрі құпиялылықты ескеретін хабар алмасуға басымдық береді, сондай-ақ өзара әрекеттесуді реттелген және қолжетімді күйде сақтайтын қауымдастыққа қатысу мен топтық әңгімелерді қолдайды. Компанияның профилі клиенттік тәжірибе, коммуникация қызметтері және соған байланысты бизнес-қолдау операциялары салаларындағы мүмкіндіктерді қарастыратын мамандар үшін қызықты болуы мүмкін.
Inside Sales Specialist – Singapore On-Site
TDCX is hiring an on-site Inside Sales Specialist in Singapore to convert sales opportunities, support customer orders, recommend suitable products, and manage performance targets and escalations.
Сипаттама
- Convert inbound sales opportunities by explaining product benefits and achieving short-term objectives and quotas
- Help customers place orders while providing product information and tailored recommendations
- Confirm that proposed products, services, and solutions address customer requirements
- Meet Sales, Quality, and Productivity standards while exceeding daily and monthly targets
- Identify, record, and route customer issues or recurring trends through the appropriate channels
- Keep product knowledge current through training sessions and updated reference materials
- Complete other duties assigned within the role and contribute to the ongoing improvement of TDCX’s Quality Management System
Талаптар
- A Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Master’s Degree, or equivalent qualification in any field
- Related work experience of around two years is preferred; fresh graduates are welcome to apply
- Strong time management skills and a clear drive to exceed expectations
- Ability to manage competing tasks effectively in a fast-paced work environment
- Comfort using computers and multiple systems, with the adaptability to learn new tools
- Excellent spoken and written English, plus proficiency in the language of the supported market
Артықшылықтар
- Competitive remuneration with additional perks
- Comprehensive medical, insurance, and social security coverage
- Access to world-class workspaces
- Employee engagement activities and recognition programs
- Structured learning and development opportunities for career progression
- A positive workplace culture focused on future growth
- Convenient location with direct public transport connections
- Flexible working arrangements
- Coaching and mentoring from experienced professionals
- Opportunity to join a globally recognized company with hundreds of industry awards
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