iA American Warranty Group
iA American Warranty Group
iA American Warranty Group — Солтүстік Америкадағы ірі сақтандыру және активтерді басқару ұйымы iA Financial Group-тың толық еншілес компаниясы болып табылатын сақтандыру және автомобиль қызметтері компаниясы. Стратегиялық сатып алулар арқылы қалыптасқан компания автомобильдерді қорғау өнімдерін, қайта сақтандыру шешімдерін, дилерлерді қолдау қызметтерін және тұтынушыларға тікелей ұсынылатын қызметтерді ұсынады. Бұл бағыттар ішкі әкімшілік басқару жүйесімен қамтамасыз етіледі.

Hybrid Vehicle Service Contract Claims Adjuster

Review automotive Vehicle Service Contract claims for iA American Warranty Group by verifying coverage, assessing repair estimates, and supporting customers, repair facilities, and dealers throughout the claims process.

Сипаттама

  • Handle inbound calls from customers, repair facilities, and dealers about Vehicle Service Contract claims
  • Examine contracts to confirm coverage eligibility and compliance with claims procedures
  • Collect and assess parts and labor estimates using automotive labor guide tools such as Alldata and Mitchell ProDemand
  • Determine claim eligibility, apply relevant benefits, and explain claim decisions and payment procedures
  • Process claim records and maintain accurate documentation in the Toro system
  • Prepare claim summaries and provide status updates to leadership

Талаптар

  • Demonstrated customer service and verbal communication ability
  • Strong critical-thinking skills and sound judgment when making claims decisions
  • Careful attention to detail with accurate documentation practices
  • Ability to remain organized and adjust to a fast-paced work environment
  • At least two years of experience in automotive claims, automotive repair, customer service, or a call center setting
  • Experience working in a computer-based business environment
  • Ability to interpret contracts and vehicle repair estimates
  • ASE certification is preferred
  • Spanish fluency is considered an advantage
  • Authorization to work for any U.S. employer is required
  • The role does not offer employment visa sponsorship, including H-1B or STEM OPT authorization

Артықшылықтар

  • Flexible health, dental, and vision insurance options
  • 401(k) plan with company matching
  • Paid time off plan
  • Employee and family assistance program
  • Ergonomic furniture program
  • Performance-based bonus
  • Hybrid work arrangement
  • Flexible access to inspiring and innovative workspaces
  • Learning and professional development opportunities
  • Healthy, safe, fair, and inclusive workplace

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