Uline
Uline
Uline — жүк жөнелтуге, қаптамаға, өнеркәсіпке, тазалыққа, бөлшек саудаға және қоймаға арналған тауарларды тарататын логистика және бөлшек сауда компаниясы. Лиз және Дик Уихлейн негізін 1980 жылы қалаған компания бастапқыда жүк жөнелтуге қажетті тауарларға деген жергілікті сұранысты қанағаттандырудан бастады. Қазір ол Америка Құрама Штаттарындағы және басқа елдердегі дистрибуция орталықтары арқылы 9 000-нан астам қызметкермен жұмыс істейді. Компанияның каталогында қоймада бар 40 000-нан астам өнім қамтылған. Бұл өнімдер кәсіпорындарды жүк жөнелтуге, сақтауға, материалдарды өңдеуге және нысандарды басқаруға арналған қажетті тауарлар мен жабдықтармен қамтамасыз етеді.

Customer Service Department Manager - Uline - Kenosha, WI

Lead Uline’s customer service teams and daily department operations at its on-site Kenosha branch. Improve team performance, streamline procedures, and resolve escalated customer concerns.

Сипаттама

  • Coach Team Leads and foster a positive, high-performing customer service environment
  • Oversee daily operations across multiple Customer Service departments
  • Assess team procedures and recommend process improvements
  • Analyze performance reports and recommend efficiency gains
  • Address escalated customer concerns promptly

Талаптар

  • Bachelor’s degree
  • At least 3 years of experience managing customer service teams
  • Proven ability to coach and develop a high-performing team
  • Successful completion of a pre-employment hair follicle drug screening
  • All work is performed on-site

Артықшылықтар

  • Comprehensive health insurance coverage
  • 401(k) plan with a 6% employer match beginning on the first day
  • Several bonus opportunities
  • Paid holidays
  • Generous paid time off
  • Tuition assistance for professional continuing education
  • On-site café with affordable daily meals from local restaurants
  • On-site fitness center
  • Well-maintained walking paths
  • Modern, clean facilities

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