Uline
Uline
Uline एक लॉजिस्टिक्स और रिटेल कंपनी है, जो शिपिंग, पैकेजिंग, औद्योगिक, सफाई-संबंधी, रिटेल और वेयरहाउस आपूर्तियों का वितरण करती है। लिज़ और डिक उइलाइन द्वारा 1980 में स्थापित यह कंपनी शिपिंग आपूर्तियों की स्थानीय आवश्यकता पूरी करने से शुरू हुई थी और अब 9,000 से अधिक कर्मचारियों के साथ पूरे संयुक्त राज्य अमेरिका और अंतरराष्ट्रीय स्थानों में स्थित वितरण केंद्रों के माध्यम से काम करती है। इसके कैटलॉग में स्टॉक में उपलब्ध 40,000 से अधिक उत्पाद शामिल हैं, जो व्यवसायों को शिपिंग, भंडारण, सामग्री प्रबंधन और सुविधाओं के संचालन के लिए आपूर्तियां और उपकरण प्रदान करते हैं।

Customer Service Department Manager - Uline - Kenosha, WI

Lead Uline’s customer service teams and daily department operations at its on-site Kenosha branch. Improve team performance, streamline procedures, and resolve escalated customer concerns.

विवरण

  • Coach Team Leads and foster a positive, high-performing customer service environment
  • Oversee daily operations across multiple Customer Service departments
  • Assess team procedures and recommend process improvements
  • Analyze performance reports and recommend efficiency gains
  • Address escalated customer concerns promptly

आवश्यकताएँ

  • Bachelor’s degree
  • At least 3 years of experience managing customer service teams
  • Proven ability to coach and develop a high-performing team
  • Successful completion of a pre-employment hair follicle drug screening
  • All work is performed on-site

लाभ

  • Comprehensive health insurance coverage
  • 401(k) plan with a 6% employer match beginning on the first day
  • Several bonus opportunities
  • Paid holidays
  • Generous paid time off
  • Tuition assistance for professional continuing education
  • On-site café with affordable daily meals from local restaurants
  • On-site fitness center
  • Well-maintained walking paths
  • Modern, clean facilities

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