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Insider One
Insider One
1,001 – 5,000 Employees
ConsultingMarketingSaaS
Insider One provides an AI-native SaaS platform for customer engagement and personalization. Its unified customer data platform brings together customer profiles, behavioral insights, analytics, and journey orchestration, helping marketing and customer engagement teams at enterprise and e-commerce brands coordinate campaigns across web, email, mobile apps, search, messaging, and push channels. The platform connects with more than 100 integrations and supports teams seeking to make customer interactions more relevant and improve engagement, conversions, and lifetime value.
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Solution Architect, Customer Deployments

Guide customers through technical deployments for Insider One’s customer engagement and marketing platform. Advise on architecture, pilots, troubleshooting, and digital transformation.

FRFranceHybridFull-timeMiddleSeniorEnglish RequiredFrench RequiredSolutions Engineer
CloudJavaScriptjQuery

Description

  • Build relationships with customer technical decision-makers and influencers.
  • Apply knowledge of each customer’s business, industry, needs, competitors, and priorities to support digital transformation.
  • Lead data workshops and create implementation plans suited to customer goals and technical environments.
  • Take pilots and proofs of concept through value optimization and into production deployments.
  • Resolve technical issues during implementation and ongoing campaign deployment.
  • Identify, escalate, and address technical blockers through configuration changes and sample code.
  • Coordinate with product, support, and engineering teams to resolve blockers.
  • Use best practices to inform customer strategy and future growth with Insider One solutions.

Requirements

  • Bachelor’s degree in computer science or a related discipline.
  • At least five years of experience with consultative or complex technical deployment projects, including architecture, design, implementation, or support of highly distributed applications.
  • A record of building strong technical relationships with senior IT executives at large or strategically important accounts.
  • Excellent verbal and written communication, with the ability to coordinate, lead, and influence virtual teams.
  • Extensive experience with cloud and hybrid infrastructure, architecture design, migrations, and technology management.
  • Familiarity with development methods and technologies such as JavaScript, jQuery, HTML, CSS, REST, XML, and database technologies.
  • Strong product and technical knowledge in at least one area: SaaS, marketing, mobile applications, APIs, or programming.
  • Strong English and French communication skills.

Benefits

  • Work in an international, diverse, and inclusive environment.
  • Join “Tech Talks” featuring notable and innovative people from the software industry.
  • Build a global professional network.
  • Access training in technical and interpersonal skills.
  • Use more than 16,000 online courses through LinkedIn Learning.
  • Share expertise through training sessions and workshops.
  • Inclusive private health insurance.
  • Smart Work Model support for food and household bills.
  • Occasional team activities.
  • No dress code.

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